I recently had a room block here for my nearby wedding and they were very easy to work with! Very pleased with the service we were given. I often emailed with questions and every time my Sales Consultant, Caitlyn, replied in a timely and pleasant manner. Great customer service here! All our of our out of town guests enjoyed their stay. We had also toured the hotel as a possible wedding venue, and although we decided to go with another venue, the SWH was willing to work with us on price, which is very appreciated and not often experienced when wedding venue shopping in the area. I'm sure a wedding here would have been lovely as well.
I cannot say enough good things about Salem Waterfront Hotel. Our wedding this past weekend was the best day EVER and it was all thanks to Caitlyn and everyone else at the hotel. First, they were so easy to work with, very responsive and flexible. They made sure we got exactly what we wanted and adapted their packages to fit our wishes. Not to mention, they did so at a great price we were comfortable with. The planning and tasting could not have been smoother. When the weekend arrived, we had our rehearsal and rehearsal dinner on Friday at the hotel in the Regatta Pub. The food was so delicious (italian buffet), the bartenders and waitstaff were friendly, fun, and excited for us. Everyone complimented this welcome event. On the day of the wedding, Caitlyn was there for me, my husband, the bridal party, and our family every step of the way - we didn't have to worry about a thing. The hotel rooms were beautiful and spacious for us to get ready in and the room service was awesome. The ceremony went off without a hitch and afterward my husband and I had time to relax in the pub and Caitlyn delivered us our own tray of appetizers (scallops wrapped in bacon were out of this world) and drinks so we could regroup for the reception. When we walked into the reception I was SO happy with the way they set up all the decor and made everything look exactly as I had imagined and wanted. Lastly, the food was AMAZING. We went with the filet and baked haddock and everyone gave compliments on how it turned out. It truly was the best day and I am so happy we chose to have our wedding at the Salem Waterfront Hotel. Thank you so much again to Caitlyn and all the staff at the hotel and in the Pub. We can't wait to come back for our anniversary!
The Salem Waterfront Hotel & Suites is Salem's newest boutique hotel. With a nautical, contemporary, warm decor, the Salem Waterfront Hotel is a luxury hotel with the largest guest rooms on the North Shore of Boston. Choose from standard, single suites, or two room suites. Our meeting rooms and chandeliered ballroom make it a perfect location for any event. In fact, many travelers have found that the Salem Waterfront Hotel is a wonderful alternative to pricey Boston accommodations.
The Salem Waterfront Hotel & Suites is conveniently located at the corner of Derby Street and Congress Street, on historic Pickering Wharf, just steps away from museums, historic attractions, shopping, restaurants and all that Salem has to offer. A nearby train station and seasonal ferry service create an easy commute to downtown Boston. If arriving by boat, our marina is located adjacent to the hotel.
We are very proud that North Shore magazine selected The Salem Waterfront Hotel as winner of the BEST OF NORTH SHORE HOTEL award two years in a row.