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Weddings

Sonesta Philadelphia Rittenhouse Square Reviews

Sonesta Philadelphia Rittenhouse Square

Sonesta Philadelphia Rittenhouse Square

Philadelphia, PA
4.7 out of 5 rating, 9 Reviews
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Reviews

4.7 out of 5 rating
9 Reviews
  • Quality of service
    4.8 out of 5 rating
  • Average response time
    4.6 out of 5 rating
  • Professionalism
    4.4 out of 5 rating
  • Value
    4.9 out of 5 rating
  • Flexibility
    4.8 out of 5 rating
100% Recommended by couples

Awards

9
  • I
    Ivy Sent on 12/15/2014
    5 out of 5 rating
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    The Christmas decorations were so beautiful, they added an brilliant festival feel
    Amanda Strzempek Was wonderful
  • B
    Becky Sent on 08/01/2013
    5 out of 5 rating
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    We held our wedding ceremony at the Franklin Institute, and the Sonesta was the only venue in the area that would allow us to bring our own caterers in for our reception. They were very organized and straightforward in helping us plan out all the details for our reception, and they were also extremely accommodating in arranging for food/alcohol service, decorating, their sound system, and, of course, reserving rooms for us and our guests (we got a gorgeous suite for two nights - complimentary!!). Highly recommended! Amanda S. is the best!
  • L
    Lauren Sent on 08/19/2013
    5 out of 5 rating
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    We used the Sonesta Hotel for our room block for overnight guests. We also prepared for the wedding in a suite the day of the wedding. Everything was absolutely fabulous! They were responsive before and during the event, they were completely accommodating for all of our needs!
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  • B
    Ben Sent on 05/27/2010
    5 out of 5 rating
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    If you are looking for a Downtown Wedding, Crowne Plaza provides a lot of value for the cost. Deneen and the other Crown Plaza staff did a wonderful job ensuring everything was in line and in many cases exceeded our expectations. From the hotel rooms, to the reception, and breakfast the following day, we could not be happier!
  • Ashley
    Ashley Sent on 05/01/2016
    4.7 out of 5 rating
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    When my husband and I chose this place, it was because of the location as well as the staff. We did run into some bumps in the road throughout the planning process but in the end we were beyond thrilled with the amazing job they did the day of our wedding. We had our reception in their ballroom on the second floor. From the moment we checked in to checking out, to say it ran smoothly is a understatement. The bellhops were unbelievably friendly and helpful, front desk staff were incredible, and Jen (day of coordinator) was truly amazing. The hotel really paid attention to detail and I did not have to worry about one thing on the day of the wedding. Jen kept us on track for the whole reception, asked us if we needed anything and even helped me bustle part of my dress that had come undone before my father/daughter dance.

    The food was delicious, although I did not get a chance to eat much of it the day of our wedding. We had a tasting of the food a couple months before the wedding to be sure everything was to our liking. All our guests commented on how wonderful the h'orderves and dinner were. The hotel provided a beautiful suite the night of the wedding which was awesome cause we didn't have to worry about driving or anything. They also provided discounted parking for us and our guests. In the end, I was so happy we went with this hotel because they made our reception perfect.
  • B
    Bobbi Sent on 09/12/2015
    4.6 out of 5 rating
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    We booked the Sonesta hotel 2 years before our actual wedding date. They had the best wedding package for our price and what we wanted for ceremony/reception. During the 2 years, they underwent and re-model and we were fortunate to maintain our great price while receiving a brand new hotel. Amanda was amazing throughout the planning process and we worked out many details. We have several dietary restrictions and the Sonesta was able to accommodate every need we had. A couple of months before our wedding, we were informed that Amanda would be out on maternity leave and that Lynne would be taking over for our big day. I wasn't concerned because we had worked out so many details with Amanda and Lynne was quick to jump in where she left office. We reserved a block of rooms and the communication from everyone at the hotel was outstanding. Every time I would walk in to meet with Amanda or Lynne, I was greeted with style and class. The days leading up to the wedding, we had to drop things off and go over where everything would go and the day of, I was not disappointed. They had all of the details put out exactly how I wanted. They were flexible and had great communication with all of my vendors and the morning of, I did not have to worry about a thing and it was absolutely the best day ever! Our guests raved about our cocktail hour and dinner and the food was amazing! Plus we opted out of a wedding cake and had the dessert table instead and our guests seemed to enjoy this even more because of all of the options! We had a blast and we have never been treated better than by the staff at the Sonesta hotel.
  • E
    Erin Sent on 11/02/2010
    4.4 out of 5 rating
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    Ok so I didn't get married at the Crowne Plaza, but I had a huge group of out of town guests (like 30+ rooms) that were all booked at this hotel for the weekend of my wedding. The location and cost was by far the best deal in Philadelphia. They were very accommodating to my groups needs and the front desk staff were very helpful in handing out the many gift baskets we had. I would totally recommend this place for anyone looking to host a large group of wedding guests. Also having the bar on the 1st floor totally came in handy for each of the 3 nights our friends and families were there.
  • J
    Jessie Sent on 10/02/2008
    4.4 out of 5 rating
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    Deneen was just great as our main contact person. The food at the reception was better than the tasting, even. We were quite pleased. They treated our parents like total super stars. We really appreciated the VIP treament for them. The only advice I have would be that to make sure you know the flow of the reception. I was a bit confused & they were waiting on me for some decisions, but I thought they were handling the whole flow. But all in all an outstanding experience
  • G
    Greta Sent on 08/26/2013
    4.2 out of 5 rating
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    We only used the Sonesta to book our block of rooms for the wedding, which was in Philadelphia.

    Our reservation contact at the hotel, Jim, was not very helpful. He was hard to get a hold of and hardly ever got back to me. Luckily at the end we always got whatever we needed, whether it was extra rooms added to our block, etc. He also said he would print us inserts with hotel information that would go with our invitations, but it took him so long to print that we didn't end up using them. They also didn't look very nice.

    On the plus side, the day of the wedding, the hotel staff found us an empty conference room, and set up tables and chairs for the bridal party hair & makeup. We were planning to do it in one of the hotel rooms which would have been cramped. The staff was so helpful in making us comfortable and letting us use that event space (even brought us a mirror!). The hotel was also nice to let my husband and I check in early to our room so we could leave our bags.