Quantcast

We are getting our wedding bands here, and after talking to them about our issues with our engagement ring (had it made somewhere else), they have been super helpful and haven't pressured us about pushing our budget or anything. I am so excited for our wedding bands, and so happy with the service here! They have warranties and guarantees that seem really good in comparison to other places.

5.0/5.0
Holly, Wedding Date: 10/15/2016

About

There are people you just gotta hate. Steven Singer is one of those people. Take a look at what he's accomplished:
Before the opening of Steven Singer Jewelers… 
While still in high school, Steven became a wholesaler in the jewelry industry on Philadelphia Jewelers Row. I don't know about you, but my high school job was more about pushing burgers than dealing in diamonds.

To make it worse, he completed courses in diamond residency, color stones, gem identification and cultured pearls at the Gemological Institute of America (GIA).
Steven Singer Jewelers Opens for Business. 
It all really kicked into gear on October 7, 1980. That's the day when, at 22, Steven Singer opened the doors to the first Steven Singer Jewelers in the heart of Philadelphia's Jewelers Row. Jewelers Row is the country's oldest (and second largest) jewelry district. Steven earned the distinction of being the youngest first-generation jeweler on Jeweler's Row. And with a store measuring 8ft long by 8ft deep, he also had the honors of having the smallest store on the street.

Being small didn't stop him. He had big ideas and an amusing way to sell exceptional diamonds. The store quickly gained a reputation as the place to go for "the most fun you'll ever have…buying a diamond."

Fast forward to 1986. Steven decides it's time to start the Philadelphia Jewelers Row Association to create a code of ethics for jewelers and to market the district to customers throughout the region. It took off quickly. In that same year, Philadelphia Mayor, Wilson Goode declares September 14-20 as Jewelers Row Week, unveiling new Jewelers Row street signs. Evidently he took on City Hall…and won. Steven's still active on the Philadelphia Jeweler's Row Association (PJRA) and is currently on the Board of Directors.
Steven Singer Grows 
It’s hard being tremendously successful in an 8x8 space. Throughout the years, Steven Singer Jewelers expanded its space. And each time, outgrew it. By 1996, his reputation was winning over customers and the jewelry industry. The store’s success was evident as it was producing some of the highest sales per square foot in the nation. He was asked to join an elite group of jewelers who comprise the world’s largest industry consulting group. He was the only area jeweler invited to join, giving him privileged information to better serve his customers.

In September of 1999, Steven Singer purchased his current store. A three story, block-long building on the other corner of 8th and Walnut totaling 6500 square feet of space. The space also afforded him the ability to create a full service shop within the store to provide customers with more. The shop includes a master jeweler, diamond setter, wax maker, designer and polisher that enables customers to customize their purchases - and watch them being made through the glass wall.
Steven Singer Takes on Radio 
You can't listen to drive time radio in Philadelphia without hearing some reason to hate Steven Singer Jewelers. He's all over the airwaves. Steven started advertising during Howard Stern's 18 years on terrestrial radio. Steven Singer Jewelers became well-known to Stern listeners. He followed them to satellite radio…pretty much taking on the world. Or at least anyone with Sirius Radio.

Obviously a glutton for media coverage, Steven is a regular on the WIP 610 AM Morning Show with Angelo Cataldi. Steven is also one the sponsors of WIP's annual Wing Bowl event, nationally recognized as one of the largest eating competitions in America. All that wing sauce makes a mess and each year Steven Singer Jewelers is the home of the World's Largest Bubble Bath where Angelo and his crew broadcast from the bubble-filled jewelry store.

Other radio stations tell it like it is. WMMR's Preston and Steve portray Steven Singer as the devil who mines for diamonds on his way up from the pits of hell and eats babies for breakfast. Opie and Anthony of WYSP and Booker on Q102 are learning to hate Steven Singer, too. From the radio to billboards to word-of-mouth Steven Singer Jewelers has become a landmark in Philadelphia. And the go-to-guy to hate.
And what's all this Hate gotten him? 
Awards! Yep, can you believe it? He's been the recipient of two Philadelphia Advertising Club's ADDY awards for excellence in advertising. It's the equivalent of the Oscar and the Emmy! He won silver and a bronze. What a media whore!

In 2005-2006 Steven Singer was awarded the Small Business Excellence award and named the Small Business Person of the Year by the Philadelphia Chamber of Commerce. He was the first jeweler to ever receive the honor. The award is bestowed upon a founder, CEO or President of a company that provides positive social impact on the region through strong community involvement. Now that's something to really get fired up about. Great jewelry and a great guy. Cut me a break!

Details

Jewelry - Frequently Asked Questions
What kind of jewelry do you offer?
Custom Accessories, Custom Engagement Rings, Custom Wedding Bands, Loose Diamonds
What is your average turnaround time for an engagement ring?
1-2 weeks
Business Info
What types of events do you service?
Anniversaries, Baby Showers, Birthdays, Bridal Showers, Christenings, Corporate Events, Debutante Balls, Engagement Parties, Graduations, LGBTQ Weddings / Ceremonies, Sweet 16s

108 Reviews

4.8/5.0
 
5.0/5.0
User5152598, Wedding Date: Recently Married
Quality of Service: 5.0 Responsiveness: 5.0 Professionalism: 5.0 Value: 5.0 Flexibility: 5.0

I went to Steven Singer the day after my engagement to learn more about my protection plan and insurance for my ring. My finace had already purchased insurance, but there were separate options available for maintenance of the ring (cleanings, inspections, etc). The woman who sold my finace the ring was busy with another couple, but she took a moment to come over and personally introduce herself and congratulate us. She made sure that what he had picked was exactly what I wanted (which it totally is), and gave me her card for when I come in. Her assistant met with us and went over all the plans, and explained everything available to me. She even taught us how to look at the ring and the laser ID number (so cool)! The entire staff at SS was so attentive and friendly from the moment we walked in, offering us beverages and treating us like we were the most important couple. They made me feel very comfortable and welcome, and I look forward to visiting them often for my ring cleanings. And above all, they helped my finace to find me the most perfect ring I could have asked for.

Services Used: Jewelry
Steven Singer Jewelers responded with the following comments:
Thank you for taking the time to review us. We are happy to hear you enjoyed your experience in our store. Congratulations on your upcoming wedding. Remember to stop in right before your wedding to get your engagement ring cleaned. Hope to see you again soon.

5.0/5.0
Kimberly, Wedding Date: 09/16/2017
Quality of Service: 5.0 Responsiveness: 5.0 Professionalism: 5.0 Value: 5.0 Flexibility: 5.0

Purchased wedding bands from SS. So far, very happy with the rings. Pricing was reasonable too. Really like that they polish rings for free anytime! Also, free ring adjustment within the first year. And warm cookies and bottled water when you enter :)

Services Used: Jewelry
Steven Singer Jewelers responded with the following comments:
Hi Kimberly! Thank you so much for taking the time to leave us a review, we really appreciate it. I’m so happy you had a great experience! If there is anything else we can do, please let me know :)

4.3/5.0
Heather, Wedding Date: 09/16/2017
Quality of Service: 4.5 Responsiveness: 5.0 Professionalism: 4.0 Value: 4.0 Flexibility: 4.0

My fiancé purchased my engagement ring here and we visited the store together to get my wedding band. I love them both! The service was good but I feel like we may have been passed around to representatives based on the amount we were willing to spend.

Services Used: Jewelry
Steven Singer Jewelers responded with the following comments:
Thank you Heather for taking the time to review our store. We apologize that you felt that way when in our store. We will definitely take a further look into everything to insure we do not make anyone else feel that way. Congratulations on your upcoming wedding. Please make sure you stop by our store to get your engagement ring cleaned up before your wedding.

4.3/5.0
Samantha, Wedding Date: 11/26/2016
Quality of Service: 4.5 Responsiveness: 5.0 Professionalism: 4.0 Value: 4.0 Flexibility: 4.0

Although the one hostess always seems to have an attitude, we love our Jeweler(s) Deanna (and Ariel!). We love the attention we get, even when it seemed like I couldn't make a decision on my wedding band. The prices are pretty amazing for a Premier Jeweler, so I highly recommend them to our friends and family.

Services Used: Jewelry
Steven Singer Jewelers responded with the following comments:
Samantha, we're sorry for the late response but still wanted to thank you for taking the time to review our store. We are happy to hear you had such a great experience with Deana and Ariel and apologize for not delivering perfect customer service when you walked in. We will taking a further look into that. Stop in anytime to get your jewelry checked and cleaned.

Deals

Refer a Friend!
All of our customers are eligable! Simply refer a friend, make sure your friend gives you the credit, and we'll send you a $25 Steven Starr Restaurants Gift Certificate. Valid at any of the premier restaurateur in Philly, NYC, and Atlantic City. Spread the word! And then have delicious bite, on us!
Deal #WW9565b1755d1897f2

Map