The Alexandria Ballrooms Reviews

Reviews

• Sara A. Sent on 11/16/2022
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Stunning Venue!

  We had our wedding at Alexandria Ballrooms 8/27/22 and it was a dream come true. We had our ceremony in the King Edward Ballroom and reception in the Palm Court, which are both absolutely stunning rooms. When my husband and I first saw this venue in person, we knew it was the one.
  
  We worked with Jemma (Alexandria Ballrooms management), she is very responsive and accommodating. We had to postpone our wedding twice due to the pandemic, Jemma was so flexible and understanding.
  
  Our wedding day ran very smoothly, Jemma was there to assist. We used the white chiavari chairs and tables which was included in the cost. We had 3 security guards. We also opted to rent the bridal and grooms suites which were spacious and provide a private space for the wedding party prior to the wedding festivities. We also were able to have our wedding rehearsal at the venue the day prior which was awesome to be able to run through the wedding ceremony.
  
  I highly recommend this historic and gorgeous wedding venue!

  We had our wedding at Alexandria Ballrooms 8/27/22 and it was a dream come true. We had our ceremony in the King Edward Ballroom and reception in the Palm Court, which are both absolutely stunning rooms. When my husband and I first saw this venue in person, we knew it was the one.
  
  We worked with Jemma (Alexandria Ballrooms management), she is very responsive and accommodating. We had to postpone our wedding twice due to the pandemic, Jemma was so flexible and understanding.
  
  Our wedding day ran very smoothly, Jemma was there to assist. We used the white chiavari chairs and tables which was included in the cost. We had 3 security guards. We also opted to rent the bridal and grooms suites which were spacious and provide a private space for the wedding party prior to the wedding festivities. We also were able to have our wedding rehearsal at the venue the day prior which was awesome to be able to run through the wedding ceremony.
  
  I highly recommend this historic and gorgeous wedding venue!
• Christina C. Sent on 03/19/2020
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Beautiful wedding venue!

  I’m so happy with our choice to have our wedding here at Alexandria Ballrooms, it was so beautiful! We worked with Jemma, who is the absolute best and always made me feel like family. She was so friendly, accommodating, helpful and responsive throughout the whole planning process. She always went above and beyond and I can tell already that we wouldn’t have this same service with any other venue. Would definitely recommend!

  I’m so happy with our choice to have our wedding here at Alexandria Ballrooms, it was so beautiful! We worked with Jemma, who is the absolute best and always made me feel like family. She was so friendly, accommodating, helpful and responsive throughout the whole planning process. She always went above and beyond and I can tell already that we wouldn’t have this same service with any other venue. Would definitely recommend!
• Angela Sent on 06/09/2018
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  My experience getting married here at The Alexandria Ballrooms was more than I could have ever dreamed of. Needless to say, the venue is just absolutely stunning, a hidden gem.
  
  For me, it was more about the experience itself. I didn't have a full-on planner, although with Jemma's many suggestions Jen So with Campfire Events was so amazing for my day of services campfire-events.com .. Jemma helped me find her along with a few other vendors listed on the preferred vendor list. She always is such a pleasure to speak to and is so responsive, unlike other venues I was initially looking at. Just her service alone was what truly made my experience. I will truly miss working with her.

  My experience getting married here at The Alexandria Ballrooms was more than I could have ever dreamed of. Needless to say, the venue is just absolutely stunning, a hidden gem.
  
  For me, it was more about the experience itself. I didn't have a full-on planner, although with Jemma's many suggestions Jen So with Campfire Events was so amazing for my day of services campfire-events.com .. Jemma helped me find her along with a few other vendors listed on the preferred vendor list. She always is such a pleasure to speak to and is so responsive, unlike other venues I was initially looking at. Just her service alone was what truly made my experience. I will truly miss working with her.
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• Diana B. Sent on 02/07/2020
  4.8 out of 5 rating

  4.8
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    4.0 out of 5 rating
    4.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Stunning Venue

  The Alexandria Ballrooms were the first venue we toured for our wedding and I was sold on the spot- we saw a couple more places but nothing compared to the grandeur and elegance of this amazing, historic venue.
  
  Jemma was our liaison and she is an absolute gem, She is so sweet and responsive and was present on the day of our wedding to help and make sure things went off without a hitch. She patiently answered all my millions of questions and really helped to accommodate us throughout the whole process.
  
  The venue overall is a gorgeous blank slate- they provide chairs and tables and the rest is up to you. This is something that really appealed to my family and I since we were able to bring in our own decorations and catering- also the venue goes until 1am- much later than most other LA venues that end at 10 or 11.
  
  If you are looking for your wedding to be an absolute showstopper then look no further!

  The Alexandria Ballrooms were the first venue we toured for our wedding and I was sold on the spot- we saw a couple more places but nothing compared to the grandeur and elegance of this amazing, historic venue.
  
  Jemma was our liaison and she is an absolute gem, She is so sweet and responsive and was present on the day of our wedding to help and make sure things went off without a hitch. She patiently answered all my millions of questions and really helped to accommodate us throughout the whole process.
  
  The venue overall is a gorgeous blank slate- they provide chairs and tables and the rest is up to you. This is something that really appealed to my family and I since we were able to bring in our own decorations and catering- also the venue goes until 1am- much later than most other LA venues that end at 10 or 11.
  
  If you are looking for your wedding to be an absolute showstopper then look no further!
• Ellisa Sent on 08/18/2018
  4.3 out of 5 rating

  4.3
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    4.5 out of 5 rating
    4.5
  • Professionalism
    4.0 out of 5 rating
    4.0
  • Value
    4.0 out of 5 rating
    4.0
  • Flexibility
    4.0 out of 5 rating
    4.0

  Great venue. Table and chairs are provided. Staff was helpful. Requires a COI from bride and groom and all vendors. Required to use venues security and cleaning vendors.

  Great venue. Table and chairs are provided. Staff was helpful. Requires a COI from bride and groom and all vendors. Required to use venues security and cleaning vendors.
• Morgan Sent on 12/08/2016
  3.8 out of 5 rating

  3.8
  • Quality of service
    3.5 out of 5 rating
    3.5
  • Average response time
    3.5 out of 5 rating
    3.5
  • Professionalism
    3.5 out of 5 rating
    3.5
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    3.5 out of 5 rating
    3.5

  It was actually my mom who came across this venue during an online search. My fiancé and I were looking for a space where we could bring in our own vendors (caterer, band, flowers etc.) I had a really difficult time finding a venue because I was looking for something different. We were both born and raised in LA so we really were intrigued with having a wedding in DTLA and it was a bonus being indoors since I did not want a beach wedding ( not good for my hair). This venue is unique and has a lot of bonuses however, trying to deal with the managers of the venue during the planning stage was not easy. They changed their minds a lot on contract information, were late to meetings or double booked meetings so we felt rushed. If it wasn't for the venue being so incredible I don't know if I would have put up with them so much. I really hope they can find synchronization in management in the new year as The Alexandria Ballrooms is stunning and provides a wow factor! The event manager himself told me my wedding was the best he ever worked. I have high hopes for this newly renovated DTLA venue and looking forward to seeing them become even more successful!

  It was actually my mom who came across this venue during an online search. My fiancé and I were looking for a space where we could bring in our own vendors (caterer, band, flowers etc.) I had a really difficult time finding a venue because I was looking for something different. We were both born and raised in LA so we really were intrigued with having a wedding in DTLA and it was a bonus being indoors since I did not want a beach wedding ( not good for my hair). This venue is unique and has a lot of bonuses however, trying to deal with the managers of the venue during the planning stage was not easy. They changed their minds a lot on contract information, were late to meetings or double booked meetings so we felt rushed. If it wasn't for the venue being so incredible I don't know if I would have put up with them so much. I really hope they can find synchronization in management in the new year as The Alexandria Ballrooms is stunning and provides a wow factor! The event manager himself told me my wedding was the best he ever worked. I have high hopes for this newly renovated DTLA venue and looking forward to seeing them become even more successful!
• Janet Sent on 01/31/2017
  3.5 out of 5 rating

  3.5
  • Quality of service
    2.5 out of 5 rating
    2.5
  • Average response time
    3.0 out of 5 rating
    3.0
  • Professionalism
    4.0 out of 5 rating
    4.0
  • Value
    4.0 out of 5 rating
    4.0
  • Flexibility
    4.0 out of 5 rating
    4.0

  When we first saw the venue, my fiance and I fell in love and knew we wanted to have our wedding here. We worked closely with Michelle, one of the venue coordinators. When we booked the venue, our prices were high but checking their website again, their prices were higher. People are falling in love with the venue and more people are booking this place. The venue itself was absolutely amazing and great for the theme that I had for my wedding. I had a very old Hollywood, presidential, elegant ballroom wedding. The ballrooms have amazing chandeliers that really wowed our guests.
  
  The only downside to the venue is the management. The management seems really disorganized. A few months before our wedding date, someone from their management emailed me about mailing in my final payment which I submitted by mail timely. Then few weeks later, I was emailed again for our final payment. After responding that I did, I was anxiously waiting for their response which didn't come for a few days. In those days I was calling my bank making sure the check was not deposited by somebody else. It was added stress and anxiety that I didn't need. In the end, they verified they had my final payment and everything was okay. Secondly, my wedding planner had a difficult time verifying that we would have the exact number of tables and chairs for the wedding. We were guaranteed a certain number of chairs and tables from the venue via contract but the staff at Alexandria had a hard time tracking their tables and chairs and could not confirm an exact number with us so we ordered additional chairs and tables which was an added cost that I didn't expect. This was all during the last 2 weeks before the wedding. Very stressful.
  
  Overall, the venue was amazing and gorgeous but the management could be more organized. I hope they improve for the future couples who also fall in love with the venue space.

  When we first saw the venue, my fiance and I fell in love and knew we wanted to have our wedding here. We worked closely with Michelle, one of the venue coordinators. When we booked the venue, our prices were high but checking their website again, their prices were higher. People are falling in love with the venue and more people are booking this place. The venue itself was absolutely amazing and great for the theme that I had for my wedding. I had a very old Hollywood, presidential, elegant ballroom wedding. The ballrooms have amazing chandeliers that really wowed our guests.
  
  The only downside to the venue is the management. The management seems really disorganized. A few months before our wedding date, someone from their management emailed me about mailing in my final payment which I submitted by mail timely. Then few weeks later, I was emailed again for our final payment. After responding that I did, I was anxiously waiting for their response which didn't come for a few days. In those days I was calling my bank making sure the check was not deposited by somebody else. It was added stress and anxiety that I didn't need. In the end, they verified they had my final payment and everything was okay. Secondly, my wedding planner had a difficult time verifying that we would have the exact number of tables and chairs for the wedding. We were guaranteed a certain number of chairs and tables from the venue via contract but the staff at Alexandria had a hard time tracking their tables and chairs and could not confirm an exact number with us so we ordered additional chairs and tables which was an added cost that I didn't expect. This was all during the last 2 weeks before the wedding. Very stressful.
  
  Overall, the venue was amazing and gorgeous but the management could be more organized. I hope they improve for the future couples who also fall in love with the venue space.