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The Ballroom at Park Lane Reviews

The Ballroom at Park Lane

The Ballroom at Park Lane

Cleveland, OH
4.9 out of 5 rating, 30 Reviews
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Reviews

4.9 out of 5 rating
30 Reviews
  • Quality of service
    5 out of 5 rating
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    4.8 out of 5 rating
  • Professionalism
    4.9 out of 5 rating
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    4.9 out of 5 rating
100% Recommended by couples

Awards

30
WeddingWire Couples' Choice Awards 2023 Winner
WeddingWire Couples' Choice Awards 2020 Winner
WeddingWire Couples' Choice Awards 2019 Winner
  • L
    Lacey B. Sent on 12/31/2023
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    11-11-23 Wedding

    First off this venue is beyond gorgeous and romantic! We had a smaller wedding with only 55 people and even though the venue fits close to 200 people we felt so cozy and still utilized the entire space. We also absolutely loved the bridal suite it has so many features, and it was such a luxury to have access to the venue all day! We were already in love with this venue but Nicole sealed the deal! From our first tour we felt so at ease with Nicole. She was so responsive and answered any questions we had, and her advice was invaluable. We are so appreciative to her and her team.

    The Ballroom at Park Lane's reply:

    Thank you, Lacey! You were a dream come true!
    We wish you both the absolute best and congratulations again!
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    Destiny W. Sent on 10/25/2022
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    10/10 Experience!

    The venue is absolutely gorgeous! Between the ballroom, the speakeasy, and the courtyard there is plenty of space for guests.
    Nicole, the event manager, was an absolute sweetheart, very helpful and prompt in emailing us back when we had questions. She definitely helped make the night go smoothly.
    10/10

    The Ballroom at Park Lane's reply:

    THANK YOU for the 5 Star Review! You all were a blast and of course, LOVED the costumes. Best Wishes!
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    Megan T. Sent on 09/27/2022
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    A beautiful, historic space!

    I'm a local wedding professional who works in many, many venues. The Ballroom at Park Lane has been around for so many years and offers beautiful architecture. I love their foyer that welcomes couples and guests and offers a spectacular space for cocktail hour. They use beautiful chairs and the stage is the perfect setting for the ceremony. The balcony space also gives photographers great spots to capture unique photos of your wedding. And that staircase -- what bride doesn't want to make a grand entrance down it?! I've done weddings with Nicole for a few years now and she always does a phenomenal job and works so hard for her couples!

    The Ballroom at Park Lane's reply:

    Thank You Megan! It has been a pleasure to work with you as well. Looking forward many more beautiful events!
  • Stephanie
    Stephanie G. Sent on 09/14/2022
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    Amazing venue, amazing time

    The Ballroom at Parklane is such a unique venue with a speakeasy, ballroom, AND courtyard that choosing it for our wedding reception was a no brainer. Nicole was extremely helpful in planning and preparing, answering every little question I had right up until the day before. The day of was perfect, all due to Nicole's work, which made our wedding a day to remember.

    The Ballroom at Park Lane's reply:

    Thank You!! I appreciate the glowing review!!
    You and your friends/family was so helpful throughout the process as well. Congratulations again and we hope to see you again in the future!!
    Best Wishes!!
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    Dianne G. Sent on 09/14/2022
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    mother of bride -payer

    Very professional and exceptional service.!! Nicole was very hard working and pleased all of needs and exceeded our expectations! We would highly recommend!!!

    The Ballroom at Park Lane's reply:

    Thank You Dianne for your glowing review!! It was a pleasure hosting their wedding reception!! We hope to see you again in the future!! Take care!!
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    Bridget B. Sent on 01/27/2022
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    The best Cleveland wedding venue!

    When my (now) husband and I decided not to have a traditional church wedding, we needed to find an indoor venue that would accommodate our large guest list without blowing our budget. We looked at SO MANY venues in the greater Cleveland area with no success, and had really started to lose hope.....but then we found The Ballroom at Park Lane. When we went to tour the space, we not only felt right at home with the beauty of the Ballroom itself, but also with Maddie (the manager of the venue). Maddie deserves a HUGE gold star for her professionalism, communication, organization, and kindness. I as the bride felt like Maddie was my long lost friend because she worked SO HARD to ensure that we had a stress-free, flawless ceremony. If we would have known that our guest list ultimately would have dropped as much as it did (initially it was too large for a reception), we absolutely would have had our entire wedding (including reception) at The Ballroom - without a doubt. I highly, highly recommend The Ballroom for your wedding, or truly any event!
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    Abigail A. Sent on 01/16/2022
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    Amazing place to have a wedding!

    The ballroom, including Maddie, literally made our dream wedding a reality! The venue is gorgeous, with vintage aesthetics like spiral stairs cases, a ballroom, a speakeasy, tow balconies and gold elevator doors. The outside landscape is beautiful and perfect for pictures. There are many ways to transform the venue that fits every couples vision. Maddie was amazing to work with, she answered every single one of my emails, promptly and was available not only to me but my vendors if they had questions. Maddie even let us extend our evening because it was New Years Eve, which meant so much to us! Maddie takes care of all decor, set up and take down, icing on the cake, and another thing we didn’t have to stress about. The ballroom has both a bridal suite and groomsmen room, making getting ready so easy! I would 100% recommend having your wedding at the ballroom!
  • Amanda
    Amanda S. Sent on 09/25/2021
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    Perfect Wedding Venue

    The Ballroom at Park Lane is the perfect wedding venue! Madeline, the coordinator, was on the ball and made everything run smoothly. The venue is gorgeous and we enjoyed the speakeasy for cocktail hour, the courtyard for our first look, the bridal suite for getting ready, and the main Ballroom for the ceremony and reception! We had just under 100 guests and the size of the venue was perfect. The valet company fell through at the last minute but Madeline helped to arrange parking signs and get a security guard to walk guests to their cars if they wished. We couldn't have been happier with our venue!
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    Raluca M. Sent on 10/30/2019
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    Amazing Venue

    The venue is absolutely amazing! The space is great, with have access to the ballroom, the speakeasy and an outdoor courtyard. Very easy to work with Madeline. All of the guest were impressed as well.
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    Melissa C. Sent on 11/16/2020
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    Beautiful venue

    I cannot say enough good things about Park Lane or Maddie. She helped us throughout the whole experience and eased our minds when it came to planning through the pandemic. Her help for both the rehearsal and the day of made it so special and seamless. The venue was absolutely stunning for our big day. Every detail was taken care of. Having the bride and groom suites for the day of made it so much less stressful to get ready!

    The Ballroom at Park Lane's reply:

    Thanks so much for your kind words, Melissa! We’re so glad to hear we were able to make your day seamless!
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    Erin S. Sent on 09/09/2019
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    Photographed a wedding here. Spectacular location!

    I photographed a wedding at this venue 9/2019 and it is nothing short of spectacular. As many reviews have mentioned, Maddie is amazing. She helped my partner and I carry things (which never happens to us) she showed us around the facility, and was available and smiling all day long. She made sure we were aware when things were beginning, and checked in on us often throughout the day just to see if we needed anything. As a vendor, photographing over 40 weddings a year, I can without a doubt tell you that this is one of the best locations in Cleveland for wedding photos. The upper balcony in the main room provides fantastic angles that just aren't available at all facilities, and the 1920's charm is like nothing else around. The Cleveland Museum of Art is within walking distance for easy incredible portraits, and the courtyard, and many spiral staircases at The Ballroom are also one of a kind. Will be recommending to our couples who are searching for a fantastic venue!
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    Ariadney F. Sent on 09/20/2019
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    Beautiful venue with amazing staff.

    Our wedding day was made perfect by the amazing staff and incredibly beautiful venue at the Ballroom at Park Lane! The gorgeous ballroom was like stepping back into a piece of history, and the speakeasy was the perfect place to relax between ceremony and reception. Our coordinator Maddie was an absolute treat to work with! She was there and ready to handle any and every issue that could have arisen that night, so all we had to worry about was getting down the asile. They even accommodated our nerdy little quirks to a traditional ceremony! Overall great experience, would recommend to anyone looking for that classy, old-school charm for their wedding day!
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    Mackenzie M. Sent on 09/23/2019
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    Perfect reception

    We had our reception here in August 2019. We worked with Maddie and she was AMAZING. She was extremely responsive and very accommodating to our needs. The space is absolutely beautiful. We got so many compliments that night on the venue. We had the dance floor in the main ballroom and the size was perfect for about 110 guests, although you could easily seat many more. Having the private bridal suite for me and my bridesmaids to get ready in was one of my favorite things about the venue, and it made for stunning pictures. Overall I can’t recommend The Ballroom at Park Lane enough. Everything from start to finish was perfect. They made it our absolute dream day.
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    Chris A. Sent on 08/24/2020
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    Perfect Venue

    The Ballroom at Park Lane is a hidden gem and truly unique wedding venue. We had both our ceremony and reception at the Ballroom, and we could not have had a better experience. Maddie made the planning process so easy and efficiently responded to all of our questions. We loved the bridal suite and groom's room to get ready because it kept everyone centralized in one location and allowed the photographers to easily move between the two rooms. The venue itself provides for so many beautiful photos and if the weather cooperates, Wade Lagoon and the Cleveland Museum of Art are so conveniently close for a tight wedding day schedule. We were pleased with how much was included with the price and are confident that our decision was well worth the investment.
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    Hannah E. Sent on 05/25/2019
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    The Ballroom at Park Lane

    I had my brunch themed wedding reception at the Ballroom at Park Lane and it was great! Maddie was amazing to work with! She always got back to my emails very quickly and was very helpful in making sure my wedding day was perfect! She made sure the day went smooth and I didn’t have to worry about anything.
  • Rebecca
    Rebecca Sent on 10/15/2018
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    Perfect Reception Venue and Coordinator

    The Ballroom at Park Lane is an incredible hidden gem in the wedding reception world. We stumbled upon it after looking at a number of other venues, and knew within minutes of arriving that it was where we wanted to have our reception. The dining room and speakeasy are a beautiful preservation of history with modern features. Our guests are still telling us (months later) how much they loved the booths and the speakeasy area. It was a perfect size for our guest count of about 100; it felt very intimate while still having enough room to dance and mingle. Many of our older relatives appreciated being able to spend time chatting in the ballroom after dinner while the younger crowd danced in the speakeasy.

    Maddie, our coordinator, exceeded expectations in every way. She was readily available throughout our whole planning process, and always promptly responded to our questions. We were able to stay on track with payments and planning details through the online portal, so we were confident that everything was addressed before the wedding week. Maddie was on site for our entire reception, and seamlessly coordinated all of the wedding day details with our caterer, baker, and DJ. We had absolutely no stress during our reception, which we are very much thankful for. Our decorations were set up perfectly, and she had everything packed up nicely for us to pick up the next day.

    We have only excellent things to say about our experience with Maddie and the Ballroom at Park Lane. Our evening was so perfect that we wish we could do it all over again!
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    Layne Sent on 07/02/2018
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    I seriously cannot say enough good things about the Ballroom at Park Lane. The service and venue were exceptional!

    My husband and I got married in June of 2018 and couldn't have been happier with our decision. The look of the entire venue is so classic and elegant — we barely had any decorations because it was stunning on its own. We (and our guests) loved the booths, the long table down the aisle, and adored the golden chairs! And don't get me started on the bridal suite. It's massive and had a full kitchen which made so much space for all of us gals getting ready. They even have a gaming room for the guys!

    One thing that was AMAZING was their little system which kept all of the little details together for us. Other vendors of ours would simply email us saying we were late with a payment (when you're not organized, dates get jumbled!). But the Ballroom has a system that let us know when a payment was coming up, how much we owed, what the balance was, and so on. Something like this seems expected, but the Ballroom was the only place to follow through with this — which we respected.

    Our coordinator Maddie was AMAZING, by the way. She seriously coordinated with all of out vendors, making sure they were all on the same page – which was SO helpful to my husband and I. She also set up all of our decorations! She let us drop everything off the week of and set it all up the night before. She only came to us if she had questions and she constantly made sure that my husband and I were taken care of. She was the best.

    If we could get married again, we'd definitely go back to the Ballroom.
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    Michelle Sent on 01/04/2018
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    We had our ceremony, cocktail hour, and reception on October 21, 2017. We knew the second we entered the Ballroom it was our venue. While both the indoor and outdoor space look elegant and beautiful, the staff truly make the experience exceptional. Everything was so easy. They took care of little details and answered every question in a timely manner. I didn’t have to worry about anything on the day of the wedding. Megan and Maddie are professional, personable, organized, and extremely helpful for all questions and concerns. You can tell how experienced they are with the whole process. Anything you want or need, they will make it happen!
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    Dina C. Sent on 05/09/2019
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    Most Warm, Intimate, Unique Setting!!!

    I’m very tardy in writing this well overdue review – My husband and I were married in September 2017, but it still feels like yesterday thanks in part to the folks at Park Lane! We knew when we walked in that Park Lane was where we wanted to celebrate our marriage! The unique architecture, incredible lobby (speakeasy) and multilevel ballroom was a perfect fit for our 150 person event. The convenience they provided with the bridal and groom’s suites made getting ready on location fun and convenient. I was able to prepare there, having our hair/makeup artists meet with the girls in a private suite on site, one level above the Ballroom. Their rooftop view above the suite made for some beautiful pictures later in the evening as well! Our main contact for the Ballroom was Megan and she was such an incredible help through our planning! She coordinated seamlessly with Marigold Catering to make everything look beautiful and make sense logistically. The Ballroom even allowed us to set the rooms (cocktail hour in the speakeasy and reception in the ballroom) the day before the wedding, as they had no event in there the evening prior. This was a huge relief to me, knowing much of it was done in advance. They coordinated the bar supplies and valet services for us, and even set up a cigar bar out in their beautiful courtyard (were my husband and I had our first look earlier in the day). We had so many positive reactions from friends and family, saying it was the coolest venue they’ve ever been to for a party – Park Lane is sincerely one of the most unique, warm, and beautiful places to hold an event. It’s exactly what we didn’t even know we were looking for and we very highly recommend it and their staff!
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    Anne Sent on 05/03/2017
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    We would recommend the Ballroom at Park Lane for anyone looking for wedding or party venues. The service provided by the staff was incredible, much more than we could have asked for. They made our planning process SO EASY. We had both the ceremony and reception there, we used both the ballroom and the speakeasy, went outside and inside for photos and loved every minute of our day.

    The best value provided by Park Lane was the service. Their suggested vendors were amazing, efficient, and affordable. They helped design our set-up, then helped set up and tear down. They were with us every step of the way and were very responsive to our inquiries. This is an incredible venue and we loved working with them. Of course in addition, the space is stunning, the location is fantastic (close to hotels and other accommodations) and the size was perfect.
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    Tinamarie Sent on 10/01/2010
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    This is a Great Place to have a Ceremony, Reception, and Take Pictures!! David the Director of Events, is so Flexible, so Amazing. Everyone Loved the Food! Loved the Place! I cant say enough about The Ballroom at Park Lane Villa.
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    Natalie B. Sent on 02/16/2022
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    Phenomenal

    What a beautiful venue! We got married here in February and WOW I cannot say enough great things about this place!

    First of all, Maddie their event planning is AMAZING! She answers all of your questions quickly and is the kindest. She made us feel so relaxed on our wedding day and I knew that I could trust her with all the details!
    The building is astonishing - photos don’t do justice on how beautiful it is. You have to go see it for yourself!

    Seriously, even if you’re only slightly considering The Ballroom, still take time to go see it. You won’t be disappointed!
  • Molly
    Molly Sent on 05/07/2019
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    Charming, Classy, and Fabulous

    When my husband and I were shopping for our wedding venue, our goal was to find a space that was not the typical hotel ballroom or banquet hall.

    The first time I walked into The Ballroom at Park Lane, I felt like I had found my space, but, of course, since I was visiting alone on a whim during my lunch hour, I needed my future husband to sign off as well! Thankfully, when we went back to The Ballroom together, he was as smitten as I was.

    The Ballroom is the perfect space for the couple who is interested in Cleveland's history and wants a venue with charm, elegance, and class. We loved that not everyone in Cleveland had gotten married at the same place as we did! Not a lot of people know about this hidden gem. Be sure to check out the bridal suite and groom's suite when you visit - definitely one of the reasons we decided on The Ballroom. Our getting ready pictures were perfect and the logistics of all getting ready in one space made our day that much easier.

    The venue is a great value for the money and the best part is that when you book you receive the services of the venue coordinator, Maddie. Maddie went above and beyond for our day. Our guests and my family were raving about her professionalism, poise, and ability to anticipate our every need (e.g., emergency kit in the bridal suite, telephone number of the shuttle bus when no one else had it, decorum with guests who had a little too much to drink, helping us set up all our decor, letting us drop things at the venue early). Maddie is definitely a huge asset to The Ballroom and to a bride and groom's wedding day.

    Overall, I could not be more thrilled with the way that our day turned out and The Ballroom and Maddie were the absolute biggest part of that!
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    Sarah Sent on 06/12/2018
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    We held a wedding reception for 125 at Park Lane, and our guests, many of whom were longtime Clevelanders, raved about the beauty and vibe of this hidden historic gem. The atrium area was perfect for our cocktail reception with a small jazz trio tucked into one of the adjoining alcoves. We were able to select some local craft brews and even bring in a keg from a microbrew friend that was a highlight of that part of the evening. Because Park Lane offers a by-consumption bar plan, we also only paid for what our guests consumed, so everyone got what they wanted and our bar bill was far less than other packages. The ballroom itself was a dream for a buffet reception, and its historic decor meant that a little decoration went a long way in a beautiful venue. Throughout it all, Madeline was just a joy to work with -- responsive, flexible, creative, and, on the evening itself, ready to make the evening what it needed to be. We did a pretty careful analysis of the Cleveland event space market before choosing this venue, and it certainly lived up to our view that it was an outstanding value with great service for a special evening.
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