Skip to main content
Weddings

The Caramel Room Reviews

The Caramel Room View more information

Reviews

5.0 out of 5 rating
18 Reviews
  • Quality of service
    4.9 out of 5 rating
  • Average response time
    5 out of 5 rating
  • Professionalism
    5 out of 5 rating
  • Value
    4.9 out of 5 rating
  • Flexibility
    5 out of 5 rating
88% Recommended by couples

Awards

18
WeddingWire Couples' Choice Awards 2017 Winner
  • K
    Kayley Sent on 01/27/2017
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    While we are only in the beginning stages of planning our wedding, we already love the Caramel Room. When we went to the venue to tour after seeing pictures online, we instantly fell in love. Rose gave us the tour and told us all about the amazing services and vendors that the Caramel Room partners with. She helped us feel 100% confident about choosing this venue for our wedding. We can't wait to use it for the biggest day of our lives!
  • Blair Waldorf
    Coti Sent on 10/24/2017
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    We chose to have our ceremony and reception at the caramel room. Everything was absolutely beautiful and all of the staff worked seamlessly to provide smooth transitions every step. Our event manager, Katie, went above and beyond our expectations. She made sure everything and everyone was good to go prior to the ceremony, she was there to get drinks for me and the groom as well as store my veil right after our pictures that followed the ceremony, and she made sure we had everything we needed until dinner service. She was concerned with the event as a whole rather than just the venue, which can happen when your coordinator is provided by the venue. Katie’s leadership of the night flowed into Alan’s, the catering manager/captain. He had the most amazing presentation planned for the main course. Everyone loved it and the food! I don’t think we had a single guest not like their meal. From then on out the night was smooth sailing. And after the event, the staff was more than helpful and accommodating while we tore down stuff we brought. I would 100% recommend this venue. It was a gorgeous night, even with minimal decorations.
  • illustration stars

    Are you interested?

    Send a message
  • A
    Alisa Sent on 10/16/2017
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    I cannot say enough good things about Bissinger's caramel room as a wedding venue. We got married this September and it was nothing, but perfect. The staff was amazing, the food was delicious, and the atmosphere was perfect. Courtney was our event coordinator and she was so helpful prompt and helped me with the littlest in the biggest decisions. For this venue was love at first sight, to us it was the perfect venue in St. Louis. All of our families and friends said it was the best wedding ever and simply beautiful huge thank you for making our wedding day perfect! We did our ceremony, cocktail hour and reception all there which made it so convenient for guests.
  • A
    Anabelle Sent on 06/11/2018
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    Words can't express how wonderful this team is. Robert and Katerina are truly the best. Robert really is with you every step of the way when planning the many details associated with the event. His suggestions and expertise really prove for a seamless execution of what his staff and team are capable of. Katerina, on the catering side, proves to be knowledgeable in her trade and is a pleasure to work with as well. I consider myself a very organized and meticulous person but they really covered all their bases! Their attention to detail, professional interaction with all the vendors and warm disposition really made the whole process fun. I would highly recommend throwing any event, especially a wedding, at this venue.
  • M
    Maureen Sent on 12/07/2016
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    BEAUTIFUL venue and TOP NOTCH customer service. We worked with Sarah for our wedding planning and she was amazing. we had SO many questions, changes and special requests and Sarah was able to help us figure everything out and was so calm and reassuring for a stressed out bride. We were planning our wedding from two states away and Sarah was so responsive to email, calls and in person requests and made sure we had everything planned out perfectly for an amazing event. All this on top of the GORGEOUS event space and delicious food! Seriously, the space is amazing and the outdoor patio is perfect. I LOVED The Caramel Room and Sarah was a dream to work with. The night was perfect, Sarah was on hand and took care of everything and made sure we were so happy. I'd choose The Caramel Room again hands down!
  • D
    Danielle Sent on 09/28/2016
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    From day 1 of viewing the Caramel Room to the night of our reception we received nothing but amazing service! Casey and the CR team were great. The venue is beautiful and the food is top notch; we didn't get to try the s'mores bar but our guests loved it!
  • M
    Michelle Sent on 09/30/2016
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    I simply can't say enough good things about The Caramel Room at Bissinger's and our wedding extraordinaire, Amanda. We started our venue search with the twinkle of wedding dreams in our eyes but the always-daunting reality of a budget tugging at our pockets. From the moment we stepped into TCR we were hooked by the expansive, glimmering serpentine bar, elegantly massive gold accent mirrors, and of course the rooftop view of downtown STL. But let me just tell you... as stunning as TCR is (enough so that we felt a little out of our element), Amanda completely sealed the deal for us and she definitely didn't disappoint. From recommending other (amazing!) vendors and working with the chef to craft a customized menu that perfectly melded our Italian and Polish heritages -- to designing a floor plan that completely put to rest my worries our relatively small guest list (115) would leave the large spaces feeling empty and sprinkling in several unique and oh-so-thoughtful surprises, we can't help but count our blessings Amanda was by our side through our wedding planning journey. If you are drawn to a unique but glamorous wedding atmosphere (and of course LOVE chocolate), do yourself a favor and check this space out. We took the leap that Amanda could stretch our budget to give us a wedding day we had always hoped for, and it truly paid off (and did I mention her hilariously sassy personality that never deviated from professionalism didn't hurt either?!). We write this review with our new wedding bands on our fingers and smiles on our faces largely due to TCR. And although unrelenting rainstorms threatened to put a damper on our wedding visions, no other venue could have made our last-minute, backup-plan indoor ceremony become exactly what we had hoped for. We would have been blissfully married regardless, but could never have been more fond of the memories of our special day without Amanda and the TCR crew. With love and unwavering gratitude,
    ~Dan & Michelle~
  • A
    Abby Sent on 10/03/2016
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    Definitely book at this venue. Amanda made everything so incredibly easy. She had so many creative ideas to make our day unique and special. The entire staff is professional and considerate. We did not have a single issue the entire day/process. They definitely know what they are doing!
  • C
    Chrissy Sent on 10/10/2016
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    The Caramel Room has the highest quality of service, food and ambiance of any venue in Saint Louis. The food is elevated and well thought out, as well as accommodating (we needed a vegan menu). The staff is quick to send a pricing quote and respond to any questions.
  • N
    Natalie Sent on 10/06/2016
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    We could not be more thrilled with every last aspect of our experience with The Caramel Room. It is a unique, immaculate space, with every detail considered. We had our ceremony on the rooftop on a sunny, breezy day in late May and it was out of this world. Working with Amanda made us feel so comfortable and taken care of-- she is everything you'd want and more from an events manager: extremely professional, amazing taste, SO easy to communicate with (very responsive by e-mail/phone), and for bonus points, she's got a wonderful sense of humor (which was much appreciated when we felt stressed out about all the planning)!! Our wedding day went so smoothly with Amanda at the helm, and our guests couldn't get over the space, the food, the staff..... We can't wait to return to The Caramel Room for another event!!
  • User2153446 Sent on 05/29/2015
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    I have absolutely LOVED working with the staff at the Bissinger and cannot wait to have my wedding there! They have been so helpful and present during this whole process. I only hear good things about the venue and staff.
  • A
    Ashley Sent on 10/25/2015
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    OK…The Caramel Room is seriously Top Notch!! We had our ceremony, cocktail hour and reception all at the caramel room. This place and all of their staff are absolutely amazing! We had the pleasure of working with both Danielle and Casey throughout our year of planning and between the two of them they made our night one to remember! The food is amazing and they will customize anything to make the perfect menu for you. We received so many compliments from guests at how amazed they were with the space, service, and quality of food! Our experience with the Caramel Room was perfect and we would recommend The Caramel Room to anyone for any event!
  • K
    Katie Sent on 09/28/2016
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    One of the best decisions we made about our wedding day was booking the Caramel Room as our ceremony & reception venue. We held our ceremony on the terrace in the evening (gorgeous!), cocktails in the bar area and our reception in the ballroom. The flow from ceremony to reception worked out perfectly and was so convenient for us and our guests. I worked closely with Amanda, who was AMAZING and beyond accommodating to my every need. She is super creative and really helped bring some of my Pinterest-inspired ideas to life. The service and the rest of the staff were top notch - everyone I worked with was so professional and hospitable. Also the food was so good and we got tons of compliments on that as well. Many of our guests hadn't been to an event at the Caramel Room and we continue to get so many compliments about the whole event. If you are looking for the perfect St. Louis venue, the Caramel Room is an amazing choice. I couldn't recommend Amanda and the rest of the staff more!!
  • M
    Melissa Sent on 09/29/2016
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    I truly cannot say enough about how incredible this venue is and how amazing the service was. We worked closely with Amanda throughout the whole process and she was wonderful to work with. I had nothing to worry about because I knew we were in good hands with Amanda and her team - they did everything possible to make our day perfect. We have gotten so many compliments on the gorgeous venue, the amazing service and the delicious food. Many have told us it was the best wedding food they've ever had! Everything we had at the tasting was mouthwatering, it was hard to choose what we wanted our meal to be! Everything from the passed hors d'oeuvres, the signature chocolate martini, and the meal was DELICIOUS. We planned to incorporate Bissinger's chocolate, but couldn't decide how/when/where to present it to our guests. Amanda brought the idea of having our dinner menu be a bar of chocolate with the menu items engraved into it. Genius! They turned out beautiful and everyone loved them. Not to mention how delicious the chocolate is! I really can't put into words how amazing everything turned out. We could not be happier with The Caramel Room and everyone involved there to make our day so special. Everything was FABULOUS! SPECTACULAR!! INCREDIBLE!!!
  • User2215017 Sent on 07/07/2015
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    It's impossible to put into words how AMAZING this venue, especially the Director of Events, Amanda, was/is! Amanda was incredibly responsive, enthusiastic, and genuine in her interactions with me over the last year. She was creative and 110% committed to making my vision for the perfect wedding a reality. She went above and beyond in the planning process and during the day of the wedding. I received SO many compliments on the venue from my guests. It's one of the most unique locations in St. Louis, the food is to DIE for, and all the staff were incredible polite and kind to my guests. I couldn't recommend this location and their team any more!!!
  • User2516512 Sent on 01/24/2016
    4.8 out of 5 rating
    • Quality of service
      4.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    Oh my gosh! The Caramel Room was the ideal venue for our wedding on New Years Eve! Casey and her team were not only phenomenal to work with - but they delivered too! High quality service and a high quality experience - we could not have asked for more! The Caramel Room was talked about after our wedding endlessly. Truly the best decision I ever made as a Bride! I recommend 110% doing your wedding here!
  • G
    Ginnie Sent on 09/02/2015
    4.7 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      4.5 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      4.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    I loved working with the Caramel Room at Bissingers for my wedding ceremony and reception. It is an absolutely beautiful place and Danielle was amazing. She and the staff at Bissingers took very good care of us and did everything possible to ensure that we had a wonderful event.
illustration stars

Are you interested?

Send a message
Responds within 24 hours