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The Falls Reception & Conference Center Reviews

The Falls Reception & Conference Center

The Falls Reception & Conference Center

Columbia, IL
4.9 out of 5 rating, 33 Reviews
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Reviews

4.9 out of 5 rating
4.9 out of 5 rating
33 Reviews
98% recommend it
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  • Quality of service
    4.9 out of 5 rating
  • Average response time
    4.8 out of 5 rating
  • Professionalism
    4.9 out of 5 rating
  • Value
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    4.9 out of 5 rating
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Awards

33
WeddingWire Couples' Choice Awards 2016 Winner
The Falls Reception & Conference Center 1
The Falls Reception & Conference Center 2
The Falls Reception & Conference Center 3
+10 User photos
The Falls Reception & Conference Center 4

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    Claire P. Sent on 12/17/2023
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    The BEST Wedding Venue Choice!

    We could not have picked a better venue for our wedding reception! The entire staff was amazing and so helpful throughout the entire wedding process. We were given some incredible unforeseen weather-related circumstances and The Falls staff did everything they could to make our day absolutely perfect! The food was phenomenal, the bar allowed us to have everything we wanted and more & the DJ is something all of our guests remember! We could not recommend this venue enough for our incredible experience!!
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    Maria S. Sent on 02/01/2024
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    Incredible Experience!

    I cannot say enough INCREDIBLE things about The Falls. Not only is the venue beautiful, the food is absolutely delicious (we received SO many compliments), and the staff, Ashley and Nancy, were amazing throughout the entire process. They truly made wedding planning so enjoyable and easy with their patience, positivity, and willingness to accommodate in any way possible, AND they made us feel very special. Not to mention the complimentary tastings leading up to the wedding...this was a perfect way to choose your meal selections AND enjoy a date night with your significant other leading up to the big day. :) I truly would not have wanted to have our reception anywhere else. I have and will continue to recommend the Falls to everyone I possibly can, because that's how passionate I feel about it. Love the venue and love the staff even more. Absolutely recommend!
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    Megan W. Sent on 11/22/2022
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    Exceeded expectations-just perfect

    I could not have asked for a more perfect spot for us. The setting for an outdoor fall ceremony was magical. They always do such a good job with their outdoor space. One of my favorite things was the fact that it was all a packaged deal-you didn't have to go elsewhere to find food for guests, didn't have to find a DJ, etc. They also provide a coordinator for your day and that made it completely stress-free for us. You can tell the people working/running The Falls have tons of experience and are meant for a job like this. Huge thanks to Brad, Ashley, and Nancy! The sweetest people and we can't thank them enough!
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    • illustration stars

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    Kayla H. Sent on 11/10/2022
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    magical experience

    I initially booked this venue for the beautiful ceremony area but The Falls had so much more to offer. From the delicious food to the sweetest and most attentive staff, we could not have asked for more. Our wedding coordinator Ashley was absolutely amazing; I asked so many questions and she made planning our wedding a breeze. The in-house DJ was amazing from helping us decide on music to making sure everyone was dancing. I will be recommending this venue to anyone and everyone.
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    Kerry Sent on 11/18/2019
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    Excellent place to see

    We knew immediately we wanted to celebrate here. The staff was amazing and they have soo many options to make your day special
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    Rebecca E. Sent on 02/11/2020
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    So Easy! Would Use Again!

    We were looking for a simple, straightforward experience that included what we needed and didn’t require a lot of shopping around, and we found it at The Falls. Two short, convenient meetings took care of all the details. We found our cake vendor at the tasting dinner, had it delivered, and just had to show up on the party evening. They took such good care of us. SO EASY. I would gladly use their services again if I have the opportunity!
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    Megan M. Sent on 03/19/2019
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    Best Venue Ever!

    It was so beautiful and impressive at the
    Falls, They includes many amenities such as open bar, DJ, buffet, centerpieces and bridal suite. Go to The Taste at the falls! The Food is to die for and that's coming from a really picky eater! Come Hungry!!!
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    Brett Sent on 09/16/2019
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    Ashley and Brett

    Beautiful place. Beautiful day. They modified some of their original designs to fit our design, and it turned out amazing! Thank you to the entire staff at the falls. We had an excellent day and everything ran so smoothly!
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    Tina Sent on 09/10/2018
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    Top notch service... Ashley was awesome!!! The staff was amazing. If I could do it all over again I would doing it at this amazing beautiful place. Love Love Love
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    Jazmyn Sent on 06/26/2018
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    Years before I was engaged, I saw a random wedding video of a couple in front of the most beautiful waterfall, greenery, stones, and flowers. I told my mom that I had to get married there.
    And so I did! The Falls was the first and last venue my now-husband and I visited. We were so happy with the ceremony space, the reception space, and how SO MUCH was taken care of with them. Planning was much less stressful because we chose The Falls. Ashley and Brad were phenomenal to work with throughout the planning process, as well as the day of the wedding. Thank you all for the most wonderful day!!
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    Danielle Sent on 10/25/2016
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    The Falls is an absolutely beautiful venue to have a wedding!! My husband and I currently live in Florida but wanted to have our wedding at home in Illinois to accommodate more family/friends. From day one when I called for info Nancy was super helpful! We must have exchanged 100+ emails over the course of my planning, and she always responded to my questions quickly and even returned emails at 10 o'clock at night! She was absolutely fantastic at calming my nerves. The only thing I would suggest (having been the bride) is to have a rehearsal if at all possible. They told me that it wasn't necessary (and maybe it wasn't) and I tried to go with the flow, but 30 min before the ceremony my entire wedding party was panicked because they didn't knowexactly what to do or where to go and didn't want to look stupid which began to stress me out. We managed to figure it out, and all my guests said that they couldn't even tell we hadn't rehearsed, but just for peace of mind I wish we had at least done a 15 minute walk through! That would be my only recommendation though! Everything else was perfect and absolutely beautiful.
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    Lynetta Sent on 06/01/2016
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    The Falls - Columbia, IL was the destination of our April 2016 ceremony and reception :) Everything was top-notch: the food, the service, the DJ, and the venue! We were extremely pleased! Our guests truly enjoyed themselves and have had so many nice things to say about our magical day. Ashley was a superb coordinator from the initial planning in September 2015 until the very last moment the day of. She helped set-up the decor, manage the vendors, and organize the day - I can't say enough great things about her. I would highly recommend this venue for your wedding day! No need to search for a DJ or lighting specialist - these services are offered there as well!
  • User2547923 Sent on 03/05/2016
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    Had our wedding and reception at The Falls, the most wonderful experience! Everything was perfect! Food was amazing, service was on top of everything, and the music was top notch! We started out not knowing where to begin or plan, Ashley had it all figured out for us! We had the most amazing time!
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    Kathleen Sent on 12/10/2015
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    I couldn't have asked for a better place for our wedding! From the start, Kip and Ashley were very helpful. The Falls was already one of our top places but at our first meeting, we were sold! I felt we got great value moneywise, but especially convenience wise as well! They take care of everything for you. Ashley was always there to answer any questions and help us through the process of getting ready for a wedding. We were allowed to get into the bridal suite early the day of, drop off our items for ceremony and reception a few days beforehand and they also worked out a payment plan for us (monthly). The day of she made sure everything ran smoothly, walked us through a quick rehearsal, and had everything set up just the way we wanted it. The entire staff the whole evening was friendly and helpful. Big shoutout to Ashley and Brad for last minute changing our schedule a bit and announcing us into the reception earlier than planned - that meant a lot to me for extra time with family and friends at the reception! We got many compliments from family on everything, and I know some family members even sought out staff to tell them how awesome they were.
    The food was amazing! I am still hearing compliments about the chicken (Alice Springs chicken) and the garlic potatoes!

    The Falls package also included their DJ TopCats - Brad was fantastic! He was so helpful and the biggest sweetheart. He was always available and prompt answering emails and made sure our music and special requests were perfect. We had a very special request for our first dance, to put some audio into the track, and he was very accommodating and even sent us a copy of the song for us to keep. One of my guests even told me he had a fantastic speaking/emcee voice! The whole night our families were saying how good the DJ was, and my cousin from California even wished he would come out there to do her upcoming wedding!
  • User2000842 Sent on 01/07/2015
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    The Falls is great with helping plan and make sure everything goes off without a hitch.
  • User2297699 Sent on 09/02/2015
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    The Falls staff was so wonderful! We knew we wanted to book The Falls the first time we walked through. They supplied so much and helped us with all our requests. Everything was reasonably priced. The food was delicious. I couldn't have dreamed of anything better! It was absolutely perfect!! Ashley was so helpful and always responded to my constant emails right away! They were available to get in touch with all the time. I couldn't have dreamed of a better venue. I wish I could go back and relive the whole night again!
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    Lauren Sent on 07/25/2015
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    I cannot express how incredibly delightful it was to work with everyone at The Falls! I originally called because I'd had some sticker shock from another venue. I spoke with Brad and his attempt to describe the beauty of the outdoor waterfall sold me immediately. They sent us a contract by the end of the day. We visited later that month and booked our date! Some people talk about how pricey a wedding is at The Falls, but I honestly think it's an amazing value and I had no problem paying for convenience. I had stated early on that I didn't care about chair covers with bows and since they rent those, they were able to take that off our package price. The DJ (Top Cats) was included in our package and a shuttle was available to the Hampton Inn down the road for a small fee. Guests talked about how the shuttle was incredibly convenient! Although we rented our centerpieces from somewhere else, they had centerpieces we could have used for free or rent some from them. The food was absolutely amazing! I didn't quite finish all of my dinner because I was a bit overwhelmed by the whole day and I completely regret it! We had our ceremony outside by the waterfall. We were able to do pictures there beforehand and we had the area for the rest of the evening. It was so nice to have a private space to escape to for some fresh air throughout the night! I don't recall there being any problems at all and even if there had been, I know that they would have taken care of it immediately. They honestly have thought of everything! There were a couple of times when the way they typically did things didn't quite mesh with my vision, but because of all of their experience, they always had good reasons why their way made sense and I was totally on board. We got so many compliments throughout the night and after the wedding about how fun and wonderful the whole night was. My husband and I had such an amazing time we're planning to have a 5 year anniversary party there! I cannot recommend them mo
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    Nicole Sent on 01/31/2018
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    We had our wedding reception at the Falls, and had a wonderful time! All of the employees were incredibly helpful and accommodating! The food was DELICIOUS! We received so many compliments about the dinner! The location and background for pictures was perfect! The space was comfortable and well kept. It was so nice that all of the table linens were included and set up perfectly when we arrived. We couldn't have asked for a better reception location!
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    Jodi Sent on 06/17/2014
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    My husband and I got married at The Falls in April 2014. Two months out and we are still hearing how great our wedding and reception was!! I could not have asked for a better place to have made those special memories! Ashley and Brad were/are outstanding!!! The venue is not only beautiful but they were flexible with meeting times, and just overall Amazing! Dustin and I were engaged for a year and a half and once we booked our venue, I had little to no stress knowing that we were going to be taken care of. The one thing that I thought I was going to have a problem with was being able to set up a time to meet with Ash and Brad because both Dustin and I work all the time, but we had NO issues. Ash was very professional and always kept in touch with us by email, phone, and making special times we were able to meet. The best part about this venue is that it is all inclusive and all we really had to do is get the cake. We booked the photographer and photo booth through Creative Images which is the in house choice! Again they were AMAZING!! Overall the food, service, and professionalism won us over! I really could not have asked for a better group to take care and get us ready for our special day!! I would definitely go back to do other events! Again Thank you so much Ash and Brad, Dustin and I appreciate everything you did to make our night AWESOME!!!
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    Eric Sent on 01/15/2014
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    Great service, venue was very accommodating and food was great! DJ was phenomenal!
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    Amanda Sent on 12/12/2013
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    The Falls is a beautiful place to get married!! They are all inclusive and that really took a lot off my shoulders!! Very professional and i loved everything about them!!
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    Amy Sent on 10/29/2011
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    The Falls was everything I wanted and more. What's better is that the price was impossible to beat. The staff there are exceptional, and every question I had was answered within 12 hours. They never hesitated to give us up to four free tickets to their bridal shows and food tastings (tickets usually cost 20 dollars a piece), and every person that's talked to us has said, "That is the most beautiful wedding I've ever seen." They went out of their way to make vegetarian plates for my vegetarian guests, and I was kept completely informed throughout the entire planning process and the wedding day by the staff.
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    Sarah Sent on 01/14/2013
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    We absolutely loved everything about The Falls and so did our guests!! Highly recommend!!
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    Stephanie Sent on 11/25/2009
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    Everything was wonderful. Could not have been better. We used their limo bus that was great too. We originally got the smaller room but when the big room was not rented close to our date they upgraded us for just the cost of the extra people.
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    Jeanette Sent on 11/24/2009
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    The staff was VERY attentive. They let u know they appeciate your business. I dont know how many times I shop and go places were I feel that with or without me make no difference. They showed me that how large or small I spent there I was given top quality service. Oh, the venue is breathe taking.
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