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The Mayflower Hotel, Autograph Collection Reviews

The Mayflower Hotel, Autograph Collection

The Mayflower Hotel, Autograph Collection

Washington, DC
4.7 out of 5 rating, 70 Reviews
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Reviews

4.7 out of 5 rating
70 Reviews
  • Quality of service
    4.7 out of 5 rating
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    4.7 out of 5 rating
  • Professionalism
    4.8 out of 5 rating
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    4.7 out of 5 rating
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    4.8 out of 5 rating
97% Recommended by couples

Awards

70
WeddingWire Couples' Choice Awards 2020 Winner
WeddingWire Couples' Choice Awards 2016 Winner
WeddingWire Couples' Choice Awards 2015 Winner
WeddingWire Couples' Choice Awards 2014 Winner
WeddingWire Couples' Choice Awards 2010 Winner
Weddingwire
4.7/5 70 reviews
Google
4.4/5 3207 reviews
  • Alli
    Alli R. Sent on 12/06/2021
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    Old Hollywood Glam Dream Wedding

    This hotel, its staff, and the overall experience was phenomenal. They treated us like royalty on our special day, and it was a great value for the price we spent considering it was an all inclusive event. We waited until they were decorated for Christmas to add to the flair of our event, and I am so glad we did. 12 Christmas trees lined the already stunning vast lobby of the hotel, and every single one of our guests was able to get great holiday photos.

    The Mayflower Hotel, Autograph Collection's reply:

    Alli -
    Thank you so much for allowing us to be a part of your VERY special day! I am so happy Ron, Melissa and the rest of our staff were wonderful to work with. Nothing makes us happier than knowing your day was everything you expected and more!
    P.S. We love the holiday spirit of the Lobby too! It really does make the hotel feel a little more magical.
    Congrats again,
    Alli & Matt
  • Olivia
    Olivia Sent on 03/17/2019
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    Great experience booking!

    We just booked the Mayflower for our wedding reception and are super excited for our wedding. We were impressed by their responsiveness and willingness to work on us with the price/package and allowing us to view the venue several times.
  • illustration stars

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  • Georgia
    Georgia A. Sent on 09/16/2020
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    Gorgeous Venue

    The ballroom with the balcony was simply amazing. Fit all 300 of our guests comfortably with enough space for a band, dj, and dance floor. Staff was incredibly attentive. Filet mignon was AMAZING.. definitely recommend. Most guests that stayed at the hotel in our room block had a great experience as well.
  • Angela
    Angela K. Sent on 12/26/2019
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    Breathtakingly Magical

    December wedding at the mayflower has got to be the most beautiful thing in the world! All our guests raved about their experience and the Bride (me) was even more impressed! Very accommodating to everyone. Everything went perfect!
  • Brianna
    Brianna Sent on 12/02/2019
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    Best Venue

    My husband and I had looked at so many venues before finally going with The Mayflower. Not only is it a GORGEOUS venue, but the staff there made everything run so smoothly from the hire date until the very end of the reception! Would definitely recommend!!
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    Jade Sent on 10/31/2019
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    The Mayflower Wedding Dream

    The first time we visited The Mayflower Hotel, we knew we finally found our venue. It is elegant, historic, charming, classic - all in one. Better yet, a great part of our experience was dealing with the Staff. Liliana, who was working with us on contract, was very patient and kind while we sort our Church date. Rebecca and her team helped us a lot with planning, and making our vision a reality. Everyone, including other hotel guests, were sweet and cordial. Even with the other events at the hotel, we were a priority. We didn't have to compete or request attention because they made sure we were treated special. Our wedding night was truly a dream come true for us.
  • Nora
    Nora E. Sent on 10/28/2019
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    The Most Dreamy Venue

    My husband and I first toured the Mayflower and were in absolute awe of its grandeur. We loved it so much, but weren't sure if my parents would go for it, because we assumed it was way out of budget. We then toured it with our parents who loved it just as much as we did, and luckily we were able to work out a deal! They are so complimentary and understanding that they want to work with you every step of the way. My coordinator they assigned was also awesome and was always available to chat and was super communicative with us at every stage. We loved our wedding and all of our guests did too - highly recommend!

    The Mayflower Hotel, Autograph Collection's reply:

    Thank you so much Nora for taking the time to write! I am thrilled everything worked out for you! We love what we do and we love the process of working with our couples to make sure that their wedding is not only successful but also special for them and their families. Catherine and Sarah are great to work with so I am glad you had such kind words for them. Again, I thank you so much for sharing this Mrs. C!
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    Johanna Sent on 09/24/2019
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    Loved the Experience!

    When we were looking for venues, we wanted a location that we felt was the best "bang for your buck" and we truly felt like the MayFlower Hotel was. From the second we started planning to the day of execution, everything felt like it flowed perfectly. Jenna and her team were super accomadating in every aspect. I come from a big Colombian family and Jenna and her staff not only were they able to get our requested liquor but they also included that in our package! It was a big hit at the wedding. For the food tasting, we took my step-son with us to see the venue for the first time. My step-son is probably the pickiest eater ever so Jenna offered to have chocolate chip pancakes the day of the wedding and she delivered! Not only was my step-son happy and enjoying his time, it made it easier on us to not worry about what he would eat. As for the rest of the wedding weekend, Jenna and her staff kindness continued. When we arrived, a bottle of champage, chocolate, and flowers were waiting in our room with a note. At the end of our wedding night, we came to our room and found another bottle of champage, chocolate covered strawberries, and customized robes with our initials on it! We found this to be incredibly sweet and made us want to continue our services with the hotel. We truly loved our experience with the hotel!
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    Sean B. Sent on 02/11/2019
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    Can't Recommend This Venue Enough!

    The venue itself is extremely beautiful, but the staff really makes it all worth it. Our wedding team (Ron, Drayton, Kevin, and Lauren) was fantastic at every turn. They were extremely professional and great to work with from the moment we first visited to the end of our wedding. They went above and beyond to make sure our wedding was a special event. I would HIGHLY recommend this venue to anyone in need of a high quality wedding venue.

    The Mayflower Hotel, Autograph Collection's reply:

    Hi Sean! Thank you so much for taking the time to share this!
    I am so happy that you and Kristina had such an Amazing Wedding and we are so thankful for the love.
    It is such a compliment to us when our couples notice our dedication since we work really hard to make such special events wonderful memories for the future!
    I hope you enjoy Valentine's Day tomorrow with some Oreo Cake. A toast to you and Kristina, we were so happy to celebrate with you last month!
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    Erica Sent on 02/05/2018
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    Working with the Mayflower was an incredible experience. The hotel could not have been more accommodating, and our coordinator, Drayton, was extremely responsive and did a wonderful job keeping everything organized. The Mayflower worked with us throughout the planning process to make updates to the layout of each room, and made sure that everything went smoothly the entire wedding weekend. The catering team went over the top to design a menu specifically tailored for our event, even adding peanut butter cookies to the menu for dessert at a last minute request! I could not recommend the venue or the staff more highly- they were absolutely amazing.
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    Hillary Sent on 10/31/2017
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    Mayflower helped to make sure that our wedding was everything we ever wanted and more. I was lucky enough to work with Ron Kee to develop our contract and Drayton Haycock who handled the planning / coordination for our wedding. The whole Mayflower team went above and beyond to ensure that our wedding was exactly how we envisioned it. Ron and Drayton were both very responsive to our questions throughout the planning process (and we had so many questions!). Drayton was amazing, she was always organized and professional and she managed the planning and scheduling with tremendous expertise. The Mayflower team (bartenders, waiters) were all so professional. Mayflower really went above and beyond to ensure that our guests had a great time and that they their stay at the hotel was flawless. I couldn’t be happier with the Mayflower and everyone who worked to make the day so memorable.
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    Alexa Sent on 09/04/2017
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    Magical Evening! The wedding was everything I dreamed of and more! The venue is so beautiful, so elegant, historical, and comfortable! One of the guests told me that it was the best wedding they had ever been to, and that The Mayflower and its Staff had enhanced their experience. The wedding coordinator, Sasha Wilder, was the best person I have ever worked with. She was on top pf every detail. Prior to the wedding there were tweaks needed to be taken care of, and she was already doing so, always thinking ahead. She remained calm through every minor rises that would arise. She is genuinely invested in your best experience. I recommend this wonderful place to be your wedding venue!
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    Liz Sent on 08/18/2017
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    I cannot rave enough about the team and experience we had in holding our wedding at the Mayflower. They organized a room block large enough for every single one of our guests and every guest was so impressed by the hospitality and history of the hotel. The events team truly treated us like royalty - from the impeccable menu tasting and planning meetings to the many gifts and surprises on our wedding day to the ballrooms, food, and service itself. Kelly Dodds is amazing!
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    Caitlin Sent on 10/29/2015
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    My event manager, Jessica Dankos, did not miss a beat. She was amazing and made my whole experience so much fun. It's a really beautiful hotel and I felt that it was unmatched by any of the other venues in the city. Everyone there was extremely professional.
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    Emily Sent on 03/10/2016
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    From the minute we met with Elizabeth Kearse- we knew that the Mayflower was the best place to host our wedding. She was very welcoming and understanding of our financial situation to work within our budget. She then introduced us to our wedding coordinator, James Reilly. James and Elizabeth went above and beyond their "job description" to make us feel special! James (aka Jimmy) was beyond fantastic. Words cannot describe how much he helped execute our vision for the event which in the end exceeded all of our expectations! He was always available and prompt to getting back to us which was important since we live out of the area in Philadelphia. He was also very accommodating to our last minute requests and made them work. James and Tomeka Turner also accommodated and graciously assisted our guests. Everyone who stayed with the hotel told us a glowing review of their stay. Not only is the hotel absolutely beautiful (we love the room renovations too), but all the staff (front desk, bell hop, valet parking, housekeeping etc) were warm, friendly, helpful and welcoming. We all were completely and utterly impressed! Lastly, we do not want to forget mentioning our event banquet captain. Although her name escapes us now... She was very attentive and helped keep things on schedule and flowing nicely. Overall, it was an amazing wedding all thanks to the staff at the Mayflower! We miss it so much!
  • LeAmber
    Leamber Sent on 10/25/2015
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    Working with Lizzy (sales), Allie (event manager) and the entire Mayflower Hotel team was an amazing experience! I had the wedding of my dreams two weeks ago and the Mayflower Hotel was the perfect backdrop! From the moment I stepped foot inside the Mayflower, I knew this would be my wedding venue. Besides the fact that the hotel is breathtakingly GORGEOUS, the customer service was exceptional! Lizzy and Allie went above and beyond the call of duty to answer any questions I had (which were numerous), resolve any issues that may have occurred, or accommodate my special requests (i.e., infusing Caribbean food into the menu. The chef special ordered mini beef patties!) My guests are still raving about my wedding, many proclaiming it was the wedding of the year! Every aspect of the wedding planning process went seamlessly and the BIG DAY was flawless! Having my wedding at the Mayflower was worth every penny and the best decision I cloud have made. I look forward to celebrating my one year anniversary there!
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    Sarah Sent on 12/08/2015
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    The Mayflower gave me and my husband the wedding of our dreams! Our family and friends still talk about how amazing the venue was and how much fun they had at our wedding. I would choose the Mayflower for our wedding a hundred times over!

    The Mayflower staff made me feel pampered from the moment I checked in to the bridal suite on Friday. There were so many extra touches that made the weekend unforgettable. Jimmy Reilly was our wedding coordinator and did not miss a detail! We met several times leading up to the wedding- and he made sure to take care of all the details when wedding weekend came. Lizzie was our sales manager, who my parents still talk about like we are best friends! Everyone was so friendly and attentive.

    Most of our guests were from out of town, so we had a large room block. Everyone commented on how friendly the staff was and some have even gone back to stay again! The remodeled rooms are gorgeous, with beautiful suites. Your guests will not be disappointed!

    The food was excellent with large portions. Many family members told me there were actually too many appetizers at cocktail hour- that he could not stop eating the delicious food. We chose the duet entree of steak and halibut. Everything from the napkin folds to the China was perfect. The uplighting in the room was also gorgeous. You cannot go wrong with the Mayflower!
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    Roma Sent on 12/11/2015
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    We could not have found a better venue for our wedding! The Mayflower was everything we wanted for our wedding and more! The hotel has a special charm to it. The history behind it along with the beautiful renovations made it really stand out as a venue. Additionally, it is centrally located to everything in Washington, D.C which was very convenient for all of our out of town guests. We hosted our wedding ceremony in the State Ballroom, a post ceremony coffee/tea reception in the East Ballroom, our cocktail hour in the foyer and our wedding reception in the Grand Ballroom. Every space was set up beautifully and the historical charm to these spaces really shined during our events.

    We worked Lizzy Vacarella when first booking the event. Lizzy was extremely patient and understanding – she answered several questions and allowed me to bring up every possible detail before signing that contract. She gave me ease and made the process already start smoothly. Jimmy Reilly was our events manager and worked with us the 9 months following. We feel lucky that we got Jimmy as our events manager. He is so enthusiastic, energetic, patient, detailed oriented, professional, as well responsive. He continued to assure us how wonderful our wedding is going to be and everything will be taken care of by him. When time came to our wedding, he really stood by his words. We had many guests travel in from various parts of the world and he made their accommodations more than comfortable. He made sure to give the highest priority to my husband and me during our wedding weekend and we really could not have been more pleased. He helped make our wedding day one to remember!



  • User2259461 Sent on 08/06/2015
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    The Mayflower was the best venue! It was everything I wanted my wedding to be and more! The hotel has a vintage feel that makes it feel like it's not your typical hotel venue. The historic charm glowed and made our wedding beautiful! It was in a convenient location that allowed my out of town guest easy access to great sites around Washington D.C.

    Lizzy worked with us to book the event. She was very friendly and sweet. With her help we were able to get extra ammenities into the contract. Jimmy was our event coordinator and he was a pleasure to work with. He was with us every step of the way helping us all of the details. He was very organized and responded quickly to phone calls and emails. I will miss working with him! He helped make our wedding one to remember!

    The catering staff provided excellent meals for all of meals throughout the weekend. The service was amazing. I have nothing but good things to say!
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    Katie Sent on 05/27/2015
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    I have long been a client at The Mayflower Hotel - In the past, I have done large conventions and trade shows. So, when we went on a hunt for our wedding venue, the Mayflower Hotel was the first we looked at. I absolutely love the hotel - and the staff- but I was concerned that, because I'd done corporate / professional business there, that I would see it less as a wedding venue than I wanted to. After searching for *months* for something that I loved as much as or more than The Mayflower I realized that there was nothing comparable. We ultimately decided on the Mayflower and it was one of the BEST decisions we made. Everything was absolutely flawless. All the other properties I looked at were nice in different ways but the Mayflower was the only one that was *everything* we wanted - the staff and feeling connected to the people we would be working with for our big day was at the top of the list and The Mayflower's staff has always treated me [and my now husband] like family.

    Elizabeth Vaccarrella [Lizzy] was my sales manager - she was very knowledgeable, professional, confident and most importantly *capable*. She absolutely understood the things that were important to me and crafted a wedding package that met my individual needs - it wasn't a "cookie-cutter" wedding package like a lot of the other venues we looked at. She was great and always was quick to respond and answered questions before I asked them!!

    Allison Cocker [Allie] was my event manager and after the contract was signed she took over with the planning process - wedding tasting, timeline, floor plan, coordinating vendors, etc. She was great and had a ton of great suggestions - or offered a different option to ideas I had that didn't work well with previous events. She knows what she's doing. Everything was flawless - our timeline went exactly according to plan, though, I didn't pay much mind to it because she and the rest of the team really made it stress-free for me and my family. Loved it all
  • KbellaP
    Kiara Sent on 05/11/2015
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    The best decision I made was being a Mayflower bride! From Ron in sales to Allie in events/catering, we had an amazing team who made us feel like we were their only wedding throughout the entire process, and we booked them two years in advance. They were the consummate professionals, handled any and every question, request or issue that came up - though they didn't let me know about any of the issues that did arise. All of our guests raved about how ours was the best wedding they had ever been to, because the hotel, staff, food, alcohol and location were so superb. If you are able to have your wedding at the Mayflower - DO IT!
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    Katie Sent on 02/05/2015
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    We absolutely LOVED having our wedding at the Mayflower. It was a pricey option, but completely worth it. The venue is gorgeous, the food is amazing, the chefs are awesome, the staff is courteous, welcoming, and professional, the location is very central and super convenient for out of town guests, the rooms are great, and our wedding planner was outstanding. We worked with Ron Kee during contract negotiations and our wedding planner was Jimmy Reilly. I cannot convey how critical Jimmy was to our wedding and our enjoyment not only of our wedding day and our rehearsal, but also the months leading up to the wedding. He was incredibly responsive and attentive to every detail, which made us feel so reassured and confident that we were in good hands, and he proved that a thousand times over during the wedding weekend. He also took the time to get to know us and to really care about our wedding, our family, and our wedding party and managed to make the whole weekend run so smoothly and stress-free and feel so personalized. Absolutely nothing went wrong on our wedding day-- the Mayflower staff did a PERFECT job. It was unbelievable. And while we had initially planned to go take pictures down by the White House or something during the cocktail hour, there were so many beautiful, picturesque spots at the hotel, that we just stayed there and got gorgeous pictures. We had a pretty unique ceremony with some tricky A/V requests and they handled them all perfectly! The A/V team was really impressive. Even the head of security got to know us and gave us a little historical tour of the hotel (fascinating history, which the out of town guests also loved!). Throughout the whole wedding planning process and wedding weekend, we felt so welcome at the Mayflower. We were so glad we had our wedding ceremony, reception, hotel room block, and after party there!
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    Kimberly Sent on 04/22/2015
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    Allie at The Mayflower handled my 140 person wedding. She was amazing throughout the planning processes. The week of most of my groom's guests flew in from California, Nevada and Texas. There were multiple events that week and most of our guests would end the evening in the J. Edgar for drinks and after dinner treats. The hotel was extremely hospitable. The day of we were surrounded by Allie and a team of people that made my event absolutely amazing! The food was excellent and everyone left saying they had never been to such a fun and beautiful event. The Mayflower is a special place in DC for me and my family, my aunt was married at the Mayflower in the 60s and many people in my family visited the Mayflower during it's rich history. I am thrilled to say it is now part of my history, too!
  • User1886162 Sent on 10/26/2014
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    We were so impressed by everything about our wedding experience with the Mayflower. Ron Kee assisted us with preparing the contract, and Philip Shortino managed everything related to the event planning. They both were extremely helpful and far exceeded our expectations with regard to attentiveness, flexibility, and overall quality. We also were very impressed with the quality of the food (Chef Doug and his team did an amazing job with everything) and waitstaff. We enjoyed a beautiful wedding day, and much of this is due to the efforts and attention-to-detail of the Mayflower team.
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