The Plumed Serpent Bridal Reviews
Reviews
4.6 out of 5 rating
4.6 out of 5 rating
108 Reviews
91% recommend it
Awards
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![Kari]()
Kari H. Sent on 08/23/2022A perfect experience!
Honestly, my experience at The Plumed Serpent was the most perfect wedding dress shopping experience I could have hoped for. I went to SIX different bridal salons across CT and MA.... and this was THE BEST. From the ambiance to the dresses, to the team that works there. Leo, my consultant, was AMAZING! She listened to me, made me feel so confident in everything I tried on and offered amazing suggestions outside of my requested designs - in fact, the dress I ended up saying "yes" to was one she picked for me! My mom, best friends and I had the best time - I never felt rushed and I never felt pressure to purchase a dress (like I did at other others). Truly, just the most perfect experience from start to finish!The Plumed Serpent Bridal's reply:
Kari - Thank you so much for your kind words! I know Leo LOVED working with you! We are so excited that you are going to be a Plumed Serpent bride and we are looking forward to celebrating with you during this exciting time!! -
![Katie]()
Katie Sent on 09/30/2021Great Experience
Before my appointment started I was feeling a little apprehensive and not very excited because I had a less than stellar experience at my first bridal appointment at a different shop in Soho. However, my mind was immediately put at ease when my appointment started at the Plumed Serpent.
Everyone was so friendly when my mom, my sister and I came in. We were shown to the dressing area and offered water (which they brought out in champagne flutes - so cute). Next to the couch there was a sign saying Reserved for Katie, which I thought was such a nice touch! The whole shop is bright, beautiful and clean.
Krissy really made my whole appointment not only easy, but truly enjoyable. As I mentioned, I wasn't really looking forward to my appointment after my experience at a different shop, but Krissy completely turned my mood around. She made me feel comfortable and beautiful! She was cheerful, knowledgable, friendly and helpful. I really cannot speak highly enough of Krissy!
At the beginning of my appointment, Krissy looked through my Pinterest board with me and asked about my budget. I appreciated that she was so respectful of my budget; she only pulled dresses that were within my price range. Krissy really understood what I was looking for just from the pictures I showed her. As I tried on each dress, she took my feedback and applied it in the next dress she’d show me. I was really impressed by her!
At the end of my appointment I felt that I had found the dress I loved, but I wanted to sleep on it. Krissy was absolutely understanding of that and never pressured me to make a decision on the spot. I really appreciated that! The next morning I e-mailed Krissy to let her know I'd definitely found my perfect dress. She responded quickly and answered a few last questions I had. Now I can’t wait to wear my dress on my wedding day!
I would highly recommend The Plumed Serpent! I had a great experience thanks to Krissy! -
![Chrissy]()
Chrissy B. Sent on 12/30/2020Truly amazing!
I cannot say enough good things about Plumed Serpent! They created the exact dress shopping experience I always imagined (well except having to wear a mask because of Covid) but they still managed to make the challenges of wedding planning during a pandemic pleasant. I worked closely with Krissy, who is so sweet, and was truly excited and shared in the joy of the moment I found my dress. I went in when a specific designer in mind and after trying on several dresses, she could tell they just were not the one and I was getting disappointed. She came back with a dress (that ended up being the one). She knew what I was feeling and what I was looking for, without really even having to tell her. During that appointment I was talking about my niece and flower girl dresses. She let us come back the next day to try my dress on again and so my niece (3 years old) could try some on. She made the appointment so magical for my niece Zoe, it made her day and she still talks about “her wedding dress”. I am so happy to be a Plumed Serpent bride! -
![Jennifer]()
Jennifer A. Sent on 06/09/2019Nothing short of amazing!
I recently went to Plumed Serpent during their sample sale. This was my first time trying in dresses. I had no idea what I wanted or liked, besides that I love lace and sparkle. To start, the store is gorgeous! I was very excited to start my appointment, but I didn't want to get too excited incase there was a chance I didn't find my dress right away. I had the pleasure of working with Yvette who pulled all sorts of dresses for me try on to get to know what I liked and didn't like. As she got to learn what styles I was interested in I started to fall more in love with each dress I tried on. She was always honest with me and never made me feel uncomfortable. She was very personable and knowledgeable as well! She always asked what I liked or didn't like about a dress I had on at the moment. Just when I thought the search was over for night, she said she had a dress in mind that she thought I would like a lot... low and behold, I fell in love. She pulled out all the stops and put a veil on, jewelry and I said yes to the dress! I knew I was limited with my budget but I was able to find a dress I feel amazing in and in my budget. She took all the pictures I could've ever asked for as well. My experience was definitely a 10 out of 10 and I couldn't ask for anything more. I highly suggest checking out Plumed Serpent!! -
![Kimberly]()
Kimberly Sent on 04/29/2019Exactly what I had hoped for and dreamed of at a wedding gown salon!
I had such a great experience at the Plumed Serpent this past weekend! Inside the salon is absolutely beautiful; exactly what I envisioned a bridal salon to look liked: bright white and lined with dresses! They offered us each a glass of champagne, which was minor but very much appreciated! I brought 4 guests with me and we had our own section of the salon; it was personal and intimate. My consultant Allison (who is also the owner) was incredible! She had to fill in for my original consultant who had to go home because of a stomach bug. She came in on her day off and made sure my experience was nothing short of perfect! She got to know me, asked questions about my wedding, and made me feel like her absolute main priority. The staff was very accommodating. They have a great selection of dresses, designers, and accessories. I found my dress and purchased it that day! I can’t wait to go back for accessories and fittings! -
![Chelsea]()
Chelsea E. Sent on 05/01/2019One of a kind
I'm a bride that had gone to 4 places around the area and hadn't found "the one" so when I had my appointment here, I was nervous this would be just another appointment, and i was SO wrong! From the moment my mom and I walked in, the front desk representative was offering us water or champagne. There is plenty of seating throughout the store, plenty of privacy for different groups and filled with dresses, more than I've seen elsewhere. Yvette was my representative and I wouldn't have wanted anyone else to help me through this experience. She was nothing short of amazing, patient, funny, warm, and a visionary! She let me pick out dresses I thought i'd be interested in but also was open about choosing some of her own for me to try....and the one I landed with, was one of the ones she picked! One of the things that stood out to me the most is they don't rush you. They take their time with you and it's all about YOU. I am beyond grateful that I had made my way here - otherwise I would still be searching when the dress of my dreams with right under my nose in my home town. -
![Katherine]()
Katherine S. Sent on 01/03/2020Great place!
Found my dream wedding dress and my stylist, Kristy, made me feel like a queen. Thank you!! -
Lauren Sent on 09/27/2019
Best wedding dress team EVER!!!
I do not have time to list out all the amazing things about Krissy, Lissa and the entire team at the Plumed Serpent. I feel so lucky to have found this special group of women. As soon as I walked into their store, I felt so welcomed and supported. I knew as soon as I started trying dresses on with Krissy, that I would end up buying a dress here just to continue to work together. She pulled out a dress that I did not even know I would like and it was my ultimate dream dress. We were so impressed by the warmth and love of their staff, that my Mom ended up purchasing her MOB dress there as well. We went in for countless fittings (seriously Lissa is a saint), and they gave us champagne and supported us through each one. They are PHENOMENAL & do not hesitate and go there today! -
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![Christie]()
Christie B. Sent on 09/01/2019Best Wedding Dress Shop Ever!
Plumed Serpent is the way to go! Krissy and Allison were beyond helpful. I came with a look in mind and a budget and they knew exactly what types of dresses to pull for me. I tried on 7 and ended up picking the last one. It was the dress of my dreams! Cannot thank them enough for their help! Also, their seamstress was phenomenal, I met with her on three separate occasions. She went over the top to make sure every little bead was perfect, the lace was all lined up at the bottom. Lots of intricate work and she was extremely detailed oriented. Overall, cannot say enough about this place! -
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![Devan]()
Devan Sent on 04/15/2020Don’t look anywhere else!
I had gone to about 7 different wedding dress stores, including Kleinfeld’s. I was so frustrated that I couldn’t find anything I absolutely loved... I honestly had several moments of panic where I thought I would never find my dream wedding dress!! BUT, then I walked into the Plumed Serpent. I described exactly what I was looking for, and GUESS WHAT?!? The first dress they brought out to me to try on was THE ONE! I couldn’t believe it! Every stylist listened to me, helped me find the most amazing accessories for my gown, and made my dream wedding dress come true. I tell every one of my friends getting married to come here. They are professional and easy to work with. The alterations were also phenomenal and so easy to do right in the showroom. The showroom is also spectacularly stunning! If you come here, you WILL find your wedding dress!The Plumed Serpent Bridal's reply:
Devan,
Thank you so much for your kind words! You couldn't have been more of a pleasure to work with and were such a beautiful bride.
Hope you are doing well! xoxo -
![Anna]()
Anna Sent on 07/16/2019Amazing Experience!
I had an amazing experience from start to finish at the Plumed Serpent. Krissy was amazing to work with while selecting my dress and Lisa was so incredibly helpful through all of my alternations. Also, after purchasing my dress I had the opportunity to attend an accessory trunk show where I found my accessories for my wedding day while wearing my wedding dress. It was amazing! I felt absolutely beautiful on my wedding day in my dress and would highly recommend this bridal salon for all of your wedding dress needs! -
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![MsKellie]()
Kellie Sent on 09/25/2016I had an absolutely amazing experience with The Plumed Serpent! It was my first dress appointment, and Hayley made me feel so at ease- she was very personable and welcoming to the family I brought with me, knowledgeable about all of the dresses and committed to finding me the perfect one! Without giving her much to go on, she pulled dress after dress that looked great.
I tried on about 12 dresses or so and thought I found the one, but had another appointment for later that day so I was hesitant to buy without comparing the dress with some other designers I was interested in. I did feel a little pressured to make a decision at that point - but once the team saw I was nervous to buy at my first appointment, they helped me make an appointment later in the day just in case I wanted to come back for the dress, which was great.
The second shop demonstrated to me how completely superior the experience is at The Plumed Serpent. The Plumed Serpent made me feel like I was the only bride in the shop, was attentive and took their time finding dresses and clipping me into them properly so I could get the best idea of how they would look. The samples were also in pristine condition compared to what I experienced elsewhere.
I ended up going back and buying the dress, and I'm so happy! It really is perfect, and I appreciated having the opportunity to go back later in the day in order to feel confident in my decision. This shop is a must for any bride looking for her dream dress.
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