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Weddings

The Umstead Hotel and Spa Reviews

The Umstead Hotel and Spa

The Umstead Hotel and Spa

Cary, NC
5.0 out of 5 rating, 42 Reviews
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Reviews

5.0 out of 5 rating
42 Reviews
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92% Recommended by couples

Awards

42
WeddingWire Couples' Choice Awards 2018 Winner
WeddingWire Couples' Choice Awards 2015 Winner
  • Cambre
    Cambre K. Sent on 10/01/2021
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    A dream day come true

    Wow! There is no better venue than the Umstead for a wedding in the Triangle, or probably anywhere for that matter. The venue itself is stunning. The food was incredible, our guests are still raving about it. The staff has incredible attention to detail and service. And most importantly, the venue coordinator, Kayla, is not only incredibly professional, easy to work with, but also the coolest. She made sure every concern we had was heard and handled, and went above and beyond to make sure everything was perfect. 10/10. We can't wait to celebrate many anniversaries here in the future!
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    Anna Sent on 11/15/2020
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    It was amazing

    The Umstead was amazing! Kayla our wedding coordinator was absolutely fantastic!! During all of the stresses of COVID, Kayla really helped us and answered all of our questions! We wouldn’t want to get married anywhere else! It all turned out amazing and it was all due to the Umstead and their amazing help!!!!
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  • L
    Lauren Sent on 12/15/2021
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    Felt Like Royalty

    Kayla and the Umstead planning team were fantastic; she made sure every detail was perfect and we received so many compliments on the venue. The lawn was beautiful and perfect size for our ceremony, and the ballroom was stunning! The food was delicious and the catering team was so attentive the entire evening. Kayla made sure we were being fed during cocktail hour (it's a long day!) and really helped to make our wedding absolutely perfect!
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    Tricia C. Sent on 09/22/2020
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    5 star service

    To have your day be nothing less than amazing look into the Umstead Hotel and Spa. Not only getting to marry my best friend but we had our dream wedding with the most amazing staff! From the moment you walk in to when you leave you will have nothing to worry about. Kayla and her staff listen to what you would like and make it all and then some happen! Do not over look this hidden place or think it might be to much. It is worth every penny and more!
    Can’t say enough or thank them enough for everything they did for us!
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    Jennifer G. Sent on 09/03/2020
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    Perfect Venue, Perfect Day

    Kayla Bower was truly the best to work with! She went above & beyond in sharing her vast knowledge and wedding planning expertise for our recent wedding. She made our entire wedding planning process run smoothly and made sure that nothing was out of place — everything looked absolutely perfect! Kayla continually worked with us and helped us create personalized touches, an amazing day, and truly unforgettable memories. Our wedding was truly the best day of our lives and we loved every minute of it! We owe it all to Kayla and the wonderful Umstead team!
  • Jamie
    Jamie Sent on 10/01/2019
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    Absolutely AMAZING Venue

    We could not have asked for a better venue to host our large, Italian/Colombian/Southern wedding. The Umstead staff and service is incredible as our many guests complimented them to us throughout the evening. We knew from the initial meeting to expect an excellent wedding weekend but they far surpassed anything we could have imagined. Terri and her team answered all of my questions in a timely and helpful manner throughout the planning process. The wedding packages at the Umstead include so much that the planning on me and my husband was really quite minimal. And none of that even begins to touch on how INSANE the food was!! Good luck whittling down your choices of meals and hor d'oeurves, because they were all spectacular and delicious. I cannot thank this venue enough! You will want to book your wedding here!!
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    Morgan Sent on 10/18/2019
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    The BEST venue, service, and staff

    Kayla Bower, the Umstead event coordinator, along with Gina, our day of wedding planner, went above and beyond to make our big day an absolute dream, the kind of day you imagine having as a little girl! From the ceremony location outside, to the reception in the grand ballroom, the entire day felt like a fairytale with attention to every last detail. We were adamant on including several personal touches into our wedding that could not have been incorporated without their help. Our guests were completely blown away by the high-quality service, friendly staff, beautiful venue, and overall experience at the Umstead. There is no other place I could’ve pictured having my wedding or a better team out there.
    The food was absolutely incredible -- the best meal we have ever had. It was so good, we wish we could have it all over again! The service was, unbelievably, even better. The staff treated us and our guests like royalty.
  • Cara
    Cara Sent on 05/18/2018
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    Oh my gosh! Where do I start???!!! First of all, I’m a photographer in the industry and have been shooting weddings for 15 years so I knew exactly where I wanted to get married! The Umstead did not disappoint and exceeded my expectations 100 times over. From the room, to the food, to the attention to every little detail I was blown away by them. We ended up extending our stay by 4 days!! My parents wouldn’t even stay with us(we’re local) because they love the hotel so much! None of us wanted our time to end! I just can’t say enough good things about The Umstead and their staff. We felt like royalty!! And Amanda...I could go on and on! This is a person that is beautiful inside and out not to mention amazing at her job! Even though we have a personal relationship, she treated me with the utmost professionalism and I felt so special throughout the entire process. I get teary-eyed just thinking about it. Umstead, Amanda, Heavenly and the rest of the team, we thank you from the bottom of our hearts for creating a magical experience for myself, Brad, our family and friends! Much love, Cara
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    Jamia Sent on 01/02/2018
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    We recently got married in November and it was an absolute dream!! The Umstead treated us with such class and grace from the very first day! Amanda and Heavenly are truly a god send! From the beginning until the end they were there to support in every way! The Umstead service was out of this world and the food is amazing. I would recommend anyone to choose The Umstead as their wedding venue! Truly world class!! I can't thank them enough!!!
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    Venessa Sent on 12/22/2017
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    The Umstead made my daughter’s wedding a dream come true! Her wedding was perfect. Amanda Coftler and Heavenly was amazing. Thank you to the whole team!
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    Trina Sent on 12/07/2017
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    Everything Amanda and The Umstead did was absolutely perfect! I had little to no doubts throughout the entire planning of the wedding because I knew it would be taken care of! The whole ceremony was flawless and the service and accommodations were beyond my expectations. I would without second thought recommend Amanda Colfer to anyone looking to plan their wedding or any event at The Umstead.
  • Christina
    Christina Sent on 10/16/2017
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    Having just had my wedding at the Umstead Hotel, I must say that the memories are still really fresh in my mind. Everyone on staff that night was fabulous, my now husband and I left with more friends than when we got there. The food is absolutely fantastic and our venue coordinator Amanda made sure that every little detail about it was executed flawlessly. Amanda is the sweetest, most diligent, compassionate, understanding, hard working, creative, and friendliest site coordinator you could ask for! As a bride you want to make sure that you don't have anything to worry about on your wedding day and Amanda is definitely the person you can hand the reigns over to without a doubt. The Umstead grounds are beautiful and every area is picture worthy. Never has the expression you get what you pay for been more apt than the Umstead, and its worth every penny. The one note I will make to brides who chose to get married on the wedding lawn: if it has even considered raining recently, invest in heel savers for yourself, bridesmaids, and guests. They were a total hit at my wedding and definitely spared a few shoes and wardrobes from grass destruction.
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    Jessica Sent on 12/07/2017
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    The Umstead was the perfect place for our wedding! The service, hotel, grounds, food... everything was amazing! Amanda Colfer did every thing she could to ensure our day was the day of our dreams-including holding an umbrella over my head when it started raining. She treated me like a princess and I will never forget her stellar customer service and kindness. She genuinely cares and made wedding planning far less stressful! If you’re thinking about the Umstead, don’t think anymore! Book them!
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    Gina Sent on 07/19/2017
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    The Umstead’s luxury amenities and accommodations coupled with premier service made it the perfect venue for us to host our wedding reception. From the moment we visited the Umstead to conduct a site visit, we felt the ultimate guest experience. By the time, we had concluded our site visit, we needed to look no further. The Umstead offers such a warm, private, and open event space. We absolutely loved that the pre-function (cocktail) area offered our guests an indoor and beautiful outdoor terrace that overlooked the grounds and pond. The pre-function area is also adjacent to the Ballroom, which was equally grand in décor and space.

    The entire service provided by the Umstead’s event, valet, and catering staff was equally impeccable and we cannot say thank you enough. In fact, our wedding guests have also conveyed similar compliments regarding their guest experience. There was not one negative comment about the food selections nor the bar selections; which is rare for a hotel. In fact, we received stellar feedback on the bartender’s expertise in liquor and wine selections. Similarly, our guest’s favorite menu entrée/side was the BBQ chipotle ribs & brocolini. I even recalled one catering staff employee expressing her gratitude to us for allowing the Umstead to be of service and she welcomed us back for our anniversary. Every employee that we encountered during our stay was helpful and very kind.

    We also extend our sincere appreciation to Ms. Amanda Colfer, Social Catering Manager for her outstanding customer service and hospitality. From start to finish, Ms. Colfer was pleasant, proactive, and detail-oriented. Her attention to detail is an attribute that every bride-to be can appreciate. The qualities displayed by Ms. Colfer helped foster a genuine and trusting relationship among us where we felt at ease throughout our event planning. Ms. Colfer accommodated every special request and at no point did we feel that Umstead could not deliver on service!
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    Kelly Sent on 07/23/2017
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    The entire team at the Umstead Hotel and Spa is incredible. Every single aspect of our wedding weekend was executed to perfection. We had multiple guests comment and praise everything from the professionalism of the staff to the delicious food at the reception. The attention to detail was above and beyond our wildest expectations and made for a stress free of a day. To this day, friends and family comment that the Umstead made for the best wedding they had ever attended. We looked at multiple venues in the area and could not have been happier with our decision. The Umstead provided the feel of a destination wedding while being convenient and affordable for our guests. If you are looking for the absolute best place for the wedding in the triangle then look no further than the Umstead. They made our dream wedding come true and we look forward to spending many staycations and anniversaries in the future.
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    Regina Sent on 12/07/2017
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    Choosing a venue for our wedding last June was a very easy decision. Hands-down, there is no competition. The Umstead is our favorite venue in the Raleigh Durham area, more precisely in the entire state of North Carolina. In fact, one of the best venues in the Southeast. Amanda and her team are top notch and every detail was effortlessly addressed. The cuisine and service is top notch! Usually the process of wedding planning can be very stressful, but I have to say that was not a moment of stress the entire process. The Umstead is a world class destination and I’ll have to say it will be our choice for special events and corporate functions in the future. I like to call it the art of “warm and unpretentious elegance”, which is rare these days. Thank you so much!
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    Camille Sent on 12/12/2017
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    The Umstead was beyond fabulous. Everything we planned for our big day turned out as we expected or better. The staff was great to work, efficient, and flexible. The food was delicious. Our guests said our wedding was by far the best one they had been to and people still ask me about the food we selected for our reception. I would get married again at the Umstead any day. It was worth every penny.
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    Nicole Sent on 12/14/2017
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    Just all around amazing experience. We were equally as impressed as our guest. We pushed the envelope with our numbers but they accommodated my wishes and served and fit everyone comfortably with amazing food! They also gave me a beautiful suite overlooking the ceremony so I was able to watch it all unfold that morning. The hotel set up a mimosa station with pastries and surprised us with a beautiful gift! Amazing weekend!
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    Darliene Sent on 02/22/2017
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    Great place for any celebration. Excellent staff to assist with the arrangements and vendors.
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    Allison Sent on 02/04/2017
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    The Umstead has always been a special place for me and my husband. We had our first "fancy date" there a month after we met (Jan 2012) and he proposed to me there on Christmas Day 2015. So it was an obvious choice for us when we decided to marry. We wanted to have a private ceremony with just us, the officiant, two witnesses, and the photographer. Our coordinator, Amanda Colfer, went out of her way to make sure everything was perfect from the moment we met her. We'd reserved the boardwalk for the ceremony, but she let us use the terrace with the gas fireplace because no one else was using it -- and it was just perfect. We really didn't expect more than just a place to marry, but she stepped up to be a full coordinator for us, making sure everyone got where they needed to be and walking my father and I down the hall. It seemed like there was a handwritten note from her with a new, thoughtful gift every time I turned around (from fruit for breakfast to champagne in celebration)! All of her special touches really made the weekend for us, and we'll continue to think of The Umstead as our special place.
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    Marissa Sent on 12/07/2017
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    The team at the Umstead was a dream to work with! Everything went off perfectly, down to the fine details. Amanda was especially wonderful throughout the whole process and over the course of 6 months. I highly and enthusiastically recommend the Umstead!
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    Dennis Sent on 12/17/2016
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    The Umstead Hotel and Spa was an amazing wedding venue. Carrie Cassidy, the catering director at Umstead, was extremely helpful throughout the planning process! She made sure everything was taken care of down to the smallest of details. The whole staff at the Umstead was top-notch. The professionalism and friendliness of everyone is evident when you walk in and our guests made numerous comments about how much they loved the venue and how accommodating the staff was. Thanks to everyone at the Umstead for making our wedding weekend so amazing! We can't highly recommend them enough!
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    Jackie Sent on 12/03/2015
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    It's near impossible to say anything negative about The Umstead. We had our daughter & new son-in-law's wedding a couple of weeks ago, and it was incredible! From the nature preserve-like grounds to the lovely ceremony lawn to the hotel interior are all stunningly beautiful! The newlyweds said that they couldn't have asked for a more perfect place because it was everything they hoped for and dreamt of. We must compliment the outstanding staff and all the services that they provided. You will not be disappointed working with Carrie Cassidy, the banquet manager, and her fantastic staff, Amanda and Margaret, and especially Heavenly! Since this was a Five Star Hotel we expected a certain degree of excellence, but when they told us that on the day of the wedding we would have no worries at all, they well exceeded our expectations. From the porters to the chamber maids to the waiters and servers everyone was attentive, respectful and flawless. All the details that we had been discussing all year were acted out with such great precision that we never did worry about anything. My husband and I enjoyed the wedding as if we were actual guests! No worries at all! Above all, we truly appreciated how they took such extra special care of our daughter and son-in-law in making sure they ate and stay hydrated. Heavenly actually anticipated anything and everything that our daughter needed or wanted. She's an absolute angel! Something else that impressed us was the mouth-watering, delectable food! All our guests, and I mean ALL, were so impressed with the preparition and presentation of the entrees that they are still talking about them (FYI - get the beef it's unbelievable!). We are so happy that we choose The Umstead. We truly cannot thank Carrie, Heavenly, Amanda and Margaret enough for making the day and evening so magical for our daughter & son-in-law. My husband and I look forward to staying at the hotel again and staying in the suite on the ground floor - it was fabulous!
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    Misty Sent on 06/03/2015
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    Hands down, the most beautiful venue I have ever seen. They take care of everything here and make you feel like you own the place! From the second we met Carrie, she was so nice and helpful, she helps plan every detail of your big day with you and she is always accessible. Going into the planning process was new and very stressful to me at times but Carrie made sure to reassure me and keep me on track the whole time.
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