The Westin Lake Mary - Orlando North Reviews
View more informationReviews
4.9 out of 5 rating
4.9 Excellent
4.9 out of 5 rating
14 Reviews
98% recommend it
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Quality of service 5 out of 5 rating
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Average response time 4.8 out of 5 rating
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Professionalism 4.9 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 4.9 out of 5 rating
Awards
14
+2
User photos
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Featured
Luis A. Sent on 11/21/20235 out of 5 rating-
Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Wedding Renewed vows
Thank you, Anna and Ingrid our wedding was amazing. You all went above and beyond to make our special day spectacular. The food was deelish we received many compliments from our guests. Anna thanks again for taking our gift cards, etc..to our room.Thank you, Anna and Ingrid our wedding was amazing. You all went above and beyond to make our special day spectacular. The food was deelish we received many compliments from our guests. Anna thanks again for taking our gift cards, etc..to our room.-
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+3 photos
The Westin Lake Mary - Orlando North's reply:
It was a pleasure working with you both! I am so happy that I was able to make your day special. I will be sure to pass the message on to our chef! -
Quality of service
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Bina A. Sent on 12/08/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I will recommend other people
Reception Party On 11/25/2023
Ingrid and Anna was great!
We were so happy with the reception for our son and daughter-in-law at the Westin Lake Mary. The staff did an excellent job. Thank you so much Ingrid and Anna.
Reception Party On 11/25/2023
Ingrid and Anna was great!
We were so happy with the reception for our son and daughter-in-law at the Westin Lake Mary. The staff did an excellent job. Thank you so much Ingrid and Anna.
The Westin Lake Mary - Orlando North's reply:
Thank you so much for the review!! Everything was truly beautiful.
It was a pleasure to work with you and your family! -
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L W Sent on 12/19/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Anna was great to work with!
We planned a wedding on relatively short notice, and found the Westin to be by far the best facility on this part of town for our needs. Anna and her team was great to work with, worked closely with our wedding planner, and executed perfectly on our wedding day. EVery detail was taken into account and handled. Couldn't have asked for anything more.We planned a wedding on relatively short notice, and found the Westin to be by far the best facility on this part of town for our needs. Anna and her team was great to work with, worked closely with our wedding planner, and executed perfectly on our wedding day. EVery detail was taken into account and handled. Couldn't have asked for anything more.The Westin Lake Mary - Orlando North's reply:
Thank you so much! Everything turned out beautifully and it was a pleasure to work with you and Paula. -
Quality of service
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Stacy B. Sent on 07/06/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Outstanding Venue and Excellent Service
We were exceptionally happy with the wedding reception for our daughter and son-in-law at the Westin Lake Mary. The courtyard was lovely for the hors-d'oeuvres and the ballroom looked beautiful for the dinner and dancing. We enjoyed planning the details and working with Kirk, the catering coordinator, who was very professional and paid close attention to all the details. The staff did an excellent job the evening of the wedding and overall, everything was even more beautiful than expected. It made for a lovely venue for the celebration of marriage of our daughter and her husband.We were exceptionally happy with the wedding reception for our daughter and son-in-law at the Westin Lake Mary. The courtyard was lovely for the hors-d'oeuvres and the ballroom looked beautiful for the dinner and dancing. We enjoyed planning the details and working with Kirk, the catering coordinator, who was very professional and paid close attention to all the details. The staff did an excellent job the evening of the wedding and overall, everything was even more beautiful than expected. It made for a lovely venue for the celebration of marriage of our daughter and her husband.The Westin Lake Mary - Orlando North's reply:
Thank you Stacy! All involved here at the Westin enjoyed working with you and serving your Family and Friends.
Kirk -
Quality of service
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Colette Sent on 12/07/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Our Wedding Ceremony/ Champagne & Appitizers
Rebecca Lang was exceptionally professional and personable! She was attentive, genuinely cared, and flexible! We would and will recommend her for any event!Rebecca Lang was exceptionally professional and personable! She was attentive, genuinely cared, and flexible! We would and will recommend her for any event!The Westin Lake Mary - Orlando North's reply:
Thank you so much for the kind review! It was such a pleasure being part of you and Daron's special day! Come back and visit us soon! -
Quality of service
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Mackenzie Sent on 01/29/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The food quality and service were amazing! We were so happy with our decision!The food quality and service were amazing! We were so happy with our decision! -
Quality of service
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Maryn Sent on 11/12/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Alana is awesome!!! Everything went smoothly and the food was delicious!!!Alana is awesome!!! Everything went smoothly and the food was delicious!!! -
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Stephanie Sent on 09/17/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Staff is courteous, hotel is beautiful, food is tasty. Great experience!Staff is courteous, hotel is beautiful, food is tasty. Great experience! -
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Jennifer Sent on 07/08/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Nicole was great and helpful!! Everything turned out beautiful!!Nicole was great and helpful!! Everything turned out beautiful!! -
Quality of service
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Carrie Sent on 03/25/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Mary and Nicole who I worked with at the Westin was the best ever!!! I would recommend working with them to anyone.Mary and Nicole who I worked with at the Westin was the best ever!!! I would recommend working with them to anyone. -
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Kara Sent on 04/23/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great service, staff and amazing food! Best wedding food I've ever had. They were super helpful. I fired my wedding planner and ended up not needing one because patty from westin helped do everything. Set up stuff for us, directed the vendors. Loved them!Great service, staff and amazing food! Best wedding food I've ever had. They were super helpful. I fired my wedding planner and ended up not needing one because patty from westin helped do everything. Set up stuff for us, directed the vendors. Loved them! -
Quality of service
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Lliamel Sent on 10/19/20115 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The Westin in Lake Mary is a beautiful hotel, the decoration is so modern, the service is just perfect, it's like everybody knows you, they gave us a special rate for our out of town guests, they gave us the bridal suite from the day before, plus everything I asked for my wedding day was a yes, the decoration was beautiful and my guest are still talking about the food, I think everybody went for second.The Westin in Lake Mary is a beautiful hotel, the decoration is so modern, the service is just perfect, it's like everybody knows you, they gave us a special rate for our out of town guests, they gave us the bridal suite from the day before, plus everything I asked for my wedding day was a yes, the decoration was beautiful and my guest are still talking about the food, I think everybody went for second. -
Quality of service
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Marielhi Sent on 12/31/20174.6 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 3.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We had our wedding room block at the Westin for our wedding in October and we couldn't be happier. They were very professional and easy to work with. All our guests loved their accommodations.We had our wedding room block at the Westin for our wedding in October and we couldn't be happier. They were very professional and easy to work with. All our guests loved their accommodations. -
Quality of service
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Raychel Sent on 06/10/20134 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 3.5 out of 5 rating
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Professionalism 4.0 out of 5 rating
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Value 4.5 out of 5 rating
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Flexibility 3.0 out of 5 rating
This is a gorgeous place for a wedding. Unlie a lot of hotel with bright colorful carpets, everything is a pretty silver, which matches with any color scheme and the walls have a silver shimmer design that comes alive with uplighting. The day of the wedding was absolutely perfect, but the road leading up to it was a little rocky because the staff was often difficult to work with. They said they gave us a room block discount, but it ended up being a price that was far higher than what they normally charge per night and when I asked about why they were making my guests pay more to be in the room block when I was bringing in a lot of business, they had no answer. Everyone raved about the food, though, and the day of the staff had everything in order so that everyone had a great time. There was space for both an indoor and outdoor cocktail hour and a nice room for the bridal party to have a chance to eat while we waited. The room was absolutely beautiful with draping and uplighting, too.This is a gorgeous place for a wedding. Unlie a lot of hotel with bright colorful carpets, everything is a pretty silver, which matches with any color scheme and the walls have a silver shimmer design that comes alive with uplighting. The day of the wedding was absolutely perfect, but the road leading up to it was a little rocky because the staff was often difficult to work with. They said they gave us a room block discount, but it ended up being a price that was far higher than what they normally charge per night and when I asked about why they were making my guests pay more to be in the room block when I was bringing in a lot of business, they had no answer. Everyone raved about the food, though, and the day of the staff had everything in order so that everyone had a great time. There was space for both an indoor and outdoor cocktail hour and a nice room for the bridal party to have a chance to eat while we waited. The room was absolutely beautiful with draping and uplighting, too. -
Quality of service
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