Timeless Moments by Design Reviews
View more informationReviews
4.9 out of 5 rating
13 Reviews
4.9 Excellent
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Quality of service 4.8 out of 5 rating
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Average response time 4.9 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 4.9 out of 5 rating
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Flexibility 4.9 out of 5 rating
92%
Recommended by couples
Awards
13
+2
User photos
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Mehgan Sent on 02/07/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
10/10 recommend!
We hired Timeless Moments by Design for wedding coronation and floral/decor services, and had the best experience! Susan was so professional and knowledgeable, but also so kind through the whole wedding planning process. Our wedding was postponed last minute in January 2021 due to Covid, and Susan was so patient and helpful as we rescheduled everything and eventually began the planning process once again. Susan made my floral vision come to live and we were truly amazed by her work! I would 100% recommend Timeless Moments by Design again and again for any event.-
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+3 photos
Timeless Moments by Design's reply:
Mehgan, Thank you so much for the wonderful review. I truly loved working with you and Andrew. And, your family and friends were just awesome! You were so beautiful and angelic. It makes my heart feel good that I was able to make your day special. Please keep in touch, and please share pictures as your family grows. Susan -
Quality of service
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Isabel Sent on 06/27/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great work. Took care of everything for us to have a stress free wedding
Susan was amazing to work with. She made sure everything we planned went as planned. Highly recommend her. -
Quality of service
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Brandon Sent on 06/11/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Susan was awesome as well as her husband Ernest. Very sweet people and our wedding couldn’t have been better. We are so happy we found her. You won’t be disappointed. -
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Stephanie Sent on 04/05/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Made the process 1000x easier
I am so thankful we had Susan and her team. They knew the questions to ask and how to make everything run smoothly amongst the vendors. I live in Chicago and planning a wedding from far away is extremely difficult, Susan made it a breeze and helped bring my vision to life!Timeless Moments by Design's reply:
Thank you so much, Stephanie. We truly enjoyed sharing your day with you and Pablo. You were simply an exquisite bride. It was such a beautiful wedding and we are hoping that the San Antonio Wedding Magazine sees what we see. And, we enjoyed both your families as well. We wish you a life full of happiness and joy! -
Quality of service
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Shana Sent on 11/10/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Wedding is in March. So far, Susan has been great.
She made sure my night went well.Timeless Moments by Design's reply:
Thank you Shana. We are so excited to be with you on your special day. -
Quality of service
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Cendy Sent on 07/14/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Susan and her team were amazing! Our day went smoothly and she kept everything on schedule. She went above and beyond for us and we are truly grateful for her help. We highly recommend her. Even our venue manager told us we were in good hands when he found out she was our wedding coordinator and he was right. -
Quality of service
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Taddy Sent on 07/07/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Our first wedding coordinator resigned 6 weeks prior to our wedding and Susan swooped in and literally saved the day! From the last minute planning, to helping out at the rehearsal dinner, to emceeing the bridal party introductions, she went above and beyond to help out with any of our needs. If there was a way to rate Susan higher than 5 starts, I would! I 100% highly recommend Timeless Moments by Design's services for any event and I am so thankful that Susan was part of our wedding celebration.Timeless Moments by Design's reply:
Taddy. Thank you so much for the wonderful review. You were simply a beautiful bride with a wonderful heart. I truly loved being there for you, Nick and your family. Thank you for including me so nicely. Blessings to both of you. -
Quality of service
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Nicole Sent on 06/30/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Book them! you won't regret it! -
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Melissa Sent on 03/28/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I hired Susan as the event planner for my wedding and she was there to walk me through every step along the way. There were so many unknowns! Traditions, etiquette, formalities, and technicalities I had not factored into our big day. She was the leading lady that handled all these necessary pieces of our wedding that would have so easily gone overlooked, or had me pulling my hair out if I tried to handle them myself. She performed her role with enthusiasm and assurance, smoothly moving things along in an orderly process. And I was most grateful for the bottle of champagne she brought for me and my ladies in the dressing room while we prepped for walking down the aisle. I highly recommend.
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Quality of service
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Yvonne Sent on 04/11/20184.8 out of 5 rating
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Quality of service 4.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Susan was very nice and very great to work with. We hired her for the day of but starts working with you about a month before. Very sweet and nice. Her help for that day were nice and easy to work with as well. Definitely recommend getting those massages on the day of. -
Quality of service
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Kristyn Sent on 10/28/20164.8 out of 5 rating
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Quality of service 4.5 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 4.5 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Susan was great, I did the month of package because I had most of my vendors selected prior to hiring her. She did help me with linens (she even picked them up and dropped them off to same me $$) She is so sweet and fun. She worked her butt off the day of the wedding, her husband Ernest is her partner and helps the day of putting all the final touches together. You will not regret hiring her.Timeless Moments by Design's reply:
Kristyn, Thank you so much for the review. I truly loved being there for you and making your day special. You are such a cute couple and I know you will love each other for the end of days. Your family was so wonderful too, and your mom was such a beautiful lady. I enjoyed her tremendously. When I saw her putting the table decorations together by herself; with so much to be done, I quickly told her to spend the time with you and that we would take over decorating the entire hall. I felt that was so important. God Bless both of you! -
Quality of service
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Brea Sent on 01/13/20194.6 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 4.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 4.0 out of 5 rating
Courteous and Attentive - Great choice!
We decided to hire Susan to help us plan our wedding from another state (We live in CA and were getting married in TX). She called us on our schedule, followed up when more info was needed, and made sure she understood exactly what we were looking to accomplish. There were some hiccups on the day (from other vendors), and Susan and her team handled them each very well! I'd recommend her as a very friendly and personalized wedding planner any day. Thank you Susan!Timeless Moments by Design's reply:
Thank you so much the kind words. It was such a pleasure sharing your day with you and Eric. You both are such a beautiful couple and your families were simply wonderful. I wish you both a life full of happiness, love, and laughter. Please let me know if there is anything you need in the future. -
Quality of service
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Katlyn Sent on 10/29/20164.6 out of 5 rating
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Quality of service 4.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 4.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I am so thankful to have had Susan help me on my wedding day. Things went very smoothly thanks to her diligent help. -
Quality of service
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