Tru Limo was very easy to work with and always got back to me promptly. We worked primary through email but was also available to answer our calls. The day of the wedding the limobus showed up an hour early and was clean and fully stocked with everything promised. Stand, our driver, was fantastic and extremely flexible with our timeline. We arrived early to the reception and he allowed us to stay on the limobus and dance/party before we entered. The only downside was that the cooler on the limobus was to small for the beverages we provided so we ended up putting our own cooler on for the ride. I would highly recommend Tru Limo, they provided everything they promised along with our amazing driver! Thank you, it was a blast!
Very attentive. Took our bridal party from hotel to church, then to a photo shoot and finally to the venue. Quality of service was excellent, it was the best value for money compared to other vendors we checked. We didn't regret it at all!
TRU Limousine is a full service ground transportation company. We specialize in ground transportation and focus specifically by tailoring our service to fit your needs. Our service is always hands on and personalized. We do not require appointments to view our fleet and we make it easy for you to reserve at our office, online, by telephone or even mail. We accept all forms of payments including Google checkout. Generally, we require a 35% NON REFUNDABLE deposit on all reservations and we ask that final payment is made no later than 5 business days before your event. We will allow payment to be made at scheduled pickup if it meets our operational needs. Our vehicles are equipped with electronic wireless credit card terminals and we accept all major credit cards.
Having been in the industry for 13 years, TRU Limousine has provided service for thousands of ceremonies. We do our best to provide you with quality service and safe vehicles by complying with the NJ State Mandatory 14 passenger law for limousines. We are licensed throughout the United States and have a 10 million dollar insurance threshold. Currently, TRU Limousine has a satisfactory U. S. Department of Transportation Compliance Review rating and actively is enrolled in a Random Drug Selection Service. All employees have undergone criminal background checks and have been approved by NJMVC to operate a limousine. All vehicles are electronically tracked utilizing FleetMatics. Some vehicles are equipped with digital video recorders to assure that if there is a problem with service we provide you, those complaints can be addressed by downloading all events which are kept on file for 1 year.
Due to many limousine companies who violate the limousine law and allow unlicensed drivers to operate a limousine within the confines of New Jersey, TRU Limousine will not subcontract any vehicle from another company. We will provide your service with our company owned vehicles and our certified employees only. If we do not have a car available, we will not reserve it. We cannot be responsible for subcontractors who fail to employ safe drivers, provide them with worker’s compensation or insure and properly register their vehicles as provided by law.
On your wedding day, as is standard throughout the limousine industry, we will provide you with bottle water, ice, complimentary non alcohol or alcohol champagne, driver clad in black tuxedo with either a bow or straight black tie. Drivers will assist the bride from point of pickup into the awaiting car and then into the church. We provide a red carpet roll out with stainless steel bucket and perform a champagne toast directly after the ceremony. All cars are equipped with rock and flute glasses. We provide plastic by request only.