Skip to main content
Weddings

Villa Russo Catering Reviews

Villa Russo Catering

Villa Russo Catering

South Richmond Hill, NY
4.9 out of 5 rating, 53 Reviews
View more information

Reviews

4.9 out of 5 rating
4.9 out of 5 rating
53 Reviews
97% recommend it
  • Quality of service
    4.9 out of 5 rating
  • Average response time
    4.8 out of 5 rating
  • Professionalism
    4.8 out of 5 rating
  • Value
    4.9 out of 5 rating
  • Flexibility
    4.8 out of 5 rating

Awards

53
WeddingWire Couples' Choice Awards 2017 Winner
WeddingWire Couples' Choice Awards 2016 Winner
WeddingWire Couples' Choice Awards 2015 Winner
WeddingWire Couples' Choice Awards 2014 Winner
Weddingwire
4.9/5 53 reviews
Google
4.5/5 545 reviews
  • T
    Tiffany N. Sent on 11/16/2021
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    The best venue in the business

    I could never say enough great things about this place. Kim was the best, always on top of everything and made my wedding so easy. The food is delicious!! Vanessa was truly amazing and helped me so much. Please check out villa Russo!!
  • J
    Jose Sent on 10/04/2019
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Rustic look

    We had a brunch event here and it was great. Thank you
  • illustration stars

    Are you interested?

    Send a message
  • S
    Shanique Sent on 08/25/2018
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    I went to several other venues before finally deciding to go with villa Russo. The best I choice I have made. I had both my wedding ceremony/reception there and both rooms were absolutely gorgeous, that is in the grotto/ palace room. I love the gorgeous antique look that it has. All my guests loved the place, service, food, and just everything about it. I had an awesome day and would host other events here in the future.
  • Fabiola
    Fabiola Sent on 10/10/2017
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    We had our ceremony and reception. At The Grotto Room. It all went according to plan. The food was good, very organized and in order. We had such a great time. I def recommend this venue.
  • L
    Lisalda Sent on 07/16/2017
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    Nicollete was awesome... our maitre d kim was amazing! The staff was very attentive
  • L
    Laura Sent on 01/03/2017
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    Villa Russo- what more can I say than Perfection? We booked this venue as soon as we walked in. Almost a year and a half out too and I am so so grateful we trusted our gut. From the moment Jennifer began helping us plan we were treated SO well with so much professionalism and open communication. I could email stupid questions any time of day and it was as if we'd become friends. The food is amazing they are willing to work with your budget and advise so nicely as to what will truly make your dreams come true. This place is gorgeous and we received so many compliments from guests on just the fairytale aspect of the decor alone. Kim was the best Maitre'd I could have possibly hoped for. She was by my side the entire night and was always five steps ahead of me. I literally felt like a queen all night. The staff are so cordial and polite and set up was so seamless. The food is amazing and beware- you get A LOT of it. All in all I could not have imagined my wedding anywhere else. From our ceremony downstairs in the Grotto Room to the bridal suite upstairs, we were taken care of. Mr. George- thank you so much for being at our event. It meant so much to us that you personally came over to say hello. Now that's how you run a business folks! Being from the Midwest I was nervous that I would not have the "big city" mentality or hardness when it comes to planning such a big event. I literally had no worries in the world and it was absolutely perfect from top to bottom. Thank you so so much Villa Russo and all of your staff. You literally made our dreams come true and we are indebted to you forever!
  • A
    Ayleen Sent on 12/01/2016
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    My husband and I were married on October 15, 2016 and we used Villa Russo for our wedding reception. We started planning our wedding a year ago and Villa Russo made the experience easy. Our Banquet manager Jennifer was absolutely AMAZING!!! She responded to every single email, and phone call and provided fantastic input. The best thing was her understanding of the needs of our son who has Austism and providing the attention to those details. Jennifer made sure very single detail that we talked was taken care of such as; color scheme, reserved seat of honor for my deceased father, to special food for our son with autism. From the napkins to the smallest detail, everything was accommodated. The hall looked amazing and everyone of our guests complimented how beautiful the place was. The food was amazing!!! We choose the sit down dinner style and all I can say is Come hungry!!!! Now I have to sing the praises of our Maitre D, Kim. No words can express our appreciation for all that she did for us from the beginning to end. She coordinated with our vendors to make sure everything ran smoothly, and always made sure we had anything we needed. My husband and I were never without our preferred drink at our table, my guests had no complaints on service, and everyone was happy. She did everything to make our day very memorable. THANK YOU for making our wedding fabulous and giving us and our guest’s memories that we can still talk about today!!!
  • S
    Stephanie Sent on 02/05/2017
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    A dream come true! Jennifer was our planner and she goes above and beyond to make you happy. I never felt I was bothering her, nor did I ever have to "remind her" of who I was. We got the real one on one attention. People are still raving about the hall, the food, the service and the cake!!! Lol. Can't wait to have our next party here.
  • User2679161 Sent on 07/09/2016
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    Excellent service and excellent food.
  • T
    Tony Sent on 12/14/2016
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    My fiancée and I toured Villa Russo after it was recommended to us. The hall itself is gorgeous, with lots of stone and brickwork that give the venue a real old-world charm. Jennifer was our planner and could not have been nicer or more helpful. We ended up getting their Sunday all-inclusive package, which simplified things greatly – the DJ, photographer, video, photo booth, and limo were all included. We had our whole wedding on-site at Villa Russo, holding our ceremony in the Grotto and our reception in the Palace Room. The event went very smoothly, with tasty food and lovely décor. All the choices we made with Jennifer’s help were realized perfectly on the day itself. The maître d’ and his team took excellent care of us all day. Villa Russo gets highest marks from us, and we would not hesitate to recommend it to anyone else. A+++
  • User2333191 Sent on 09/24/2015
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    I am thrilled with this vendor. The location the food the staff the value everything!!!!
  • J
    Jasmine Sent on 04/08/2016
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    My husband and I got married at Villa Russo in March. I was sold after the first appointment with Nicolette. She was accommodating and flexible to fit our needs. My husband was stationed overseas at the time so it was little overwhelming thinking of all the details without him but she made it very easy and was always responsive. I also met with Sue and Jennifer for later appointments finalizing details and they were just as helpful and kind.

    Now, words couldn't even begin to express our gratitude and appreciation for our Maitre D, Kim. From the second my husband and I arrived at the venue on our wedding day, she was simply AMAZING!. My husband arrived first with our favors and some decorations. He told me that as he was about to begin explaining to Kim where/how I'd like them set up she simply stopped him and replied with "don't worry, I got it". By the time I arrived, she certainly did have it all under control - there wasn't a single thing out of place. She coordinated with our vendors to make sure everything ran smoothly, and always made sure we had anything we needed. My husband and I were never without our preferred drink at our table, my guests had no complaints on service, and everyone was happy. We'd like to thank Kim once again for making our wedding even better than I could have hoped for.

    Lastly, the food was outstanding! We chose to have family style appetizers, a salad course, pasta course and main entree. Our guests couldn't stop raving about the fried calamari and shell steak. We used the house bakery for our cake(we choose the Opera style) it was delicious! And, the HUGE selection of AMAZING cookies, pastries, coffee, tea and cappuccino's was outstanding.

    In conclusion, our wedding could have not been any more perfect! Thank you, Villa Russo!
  • User2371942 Sent on 10/16/2015
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    Everything was great, the food, the employer and the cake everyone can't stop talking about the cake. I'm planing my daughter sweet sixteen there now.
    Thank you Villa Russo
  • User1942113 Sent on 11/27/2014
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    I can’t say enough good things about this place. This place is beautiful. It is so nicely decorated, you really don’t need to add much at all. The entire venue has a very warm and inviting feel to it. If you like the pictures they have on the website, it looks even better in person. It has an elegant and vintage look, and it is unlike any other venue I have visited. We absolutely loved the Venetian inspired décor and felt like we stepped into a little place in Italy. The food is delicious here. First of all, they give you a lot of food and a lot of choices. We upgraded our package to include a hot buffet for our cocktail hour. It was so worth it. Everyone loved the food. We also decided to get the Venetian hour. Our guests were very happy to leave with goody bags of sweets that they just couldn’t wait to enjoy later. Lastly, I have to commend the Staff. I cannot express how grateful I am to them for helping us plan and carry out every detail of this wedding. Jennifer was managing our wedding. She is amazing and was such a sweetheart. We had a unique request for our wedding cake and she made sure we were able to get what we wanted. Thank you to Danielle, who made our cake. It was everything we could have hoped for and more. Our Maître d’ was Kim. She was awesome. She has so much experience and it shows. She had everything moving along effortlessly and with such control. I felt so confident with our event in her hands. The rest of the staff that we dealt with was also so nice and accommodating. Thank you to Jennifer, Susan, Betsy, Kim, and the rest of the staff at Villa Russo for making our event so special. My guests are still talking about how much fun they had, how good the food was, how great the service was, and how beautiful the place was. We will definitely host future events here.
  • M
    Mrs. Sent on 10/28/2014
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    I just love it there, you guys do such a wonderful job.
  • T
    Tatiana Sent on 10/22/2014
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    Susan&Eric

    You two were simply amazing. Thank you! From the moment we met you Susan, through the day of the wedding meeting Eric. You guys did and exemplary job: so kind, thoughtful, professional – always there for us. You were a joy to work with. We were not one bit nervous or worried because you guys were on top of everything and had it all under control. My sisters wedding reception and ceremony was absolutely beautiful, smooth, worry free (even though you were late) and we were able to focus on the bride , the groom and our loved ones because of your hard work. we had so many compliments made about our reception: from the food, to the service, the decor. Your staff was truly amazing pleasant kind and always right there when you need with smiles on their faces you have a staff that I will call gems. your venue is a place that I will recommend to all..... hope to see you guys soon

    Tatiana Auguste

    Ps
    Mr. Villa Russo,

    Your staff is truly the best!!!! you have to remarkable people that are in your corner my family and I was truly impressed with Susan and Eric great job!!!

    Thank you thank you

  • D
    Dawn Sent on 10/21/2014
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    Very nice place. Had my wedding reception there on 10/17/14 . They worked with me in every way, all my guest had a wonderful time, loved the cake. Kim the matre d is the best.
  • User2038479 Sent on 02/12/2015
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    This place is absolutely beautiful. Love the rustic look. The food is good and very professional staff. Most importantly very affordable. Thank you Betsy!
  • M
    Melissa Sent on 10/02/2014
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    Its simply beautiful and elegant. All of the employees work with you every step. They make sure you don't forget anything. The place is decorated so beautiful. It's very stress free. All you need is centerpieces basically. Everyone at my wedding was floored with the beauty of this venue. I had the palace room. It has a balcony for the bridal party. Simply great. Now the food!!!! It was a hit! Seriously the best food. Everyone loved it. From the appetizers to the cake. It was all good! I'm glad I chose this place. It was perfect
  • M
    Monique Sent on 09/25/2016
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    This venue is misleading on the outside from the location, but it look absolutely divine on the inside. I had to cancel my wedding due to military commitments, however, working with Villa Russo's was a great experience. They were very helpful and accomodating with our requests. I would recommend them and will definitely use them to renew my vows.
  • N
    Nellie Sent on 07/25/2014
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    Everything was exceptionally fabulous. The staff made sure everyone was taken care of.They even catered to my nephew as soon as they heard he was allergic to certain kinds of food. My guest they can't seem to stop talking about the food and the service they received. I must also say that working with Jennifer Folgerie was a pleasure. I felt as though I was working with a family member. She is great. I would recommend Villa Russo to anyone who has an occassion to celebrate.
  • L
    Lizette Sent on 07/25/2014
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    There are not enough words to express how magical the Villa Russo and their staff made our wedding day. I had the pleasure of working with Victoria and Jennifer and they were both absolutely wonderful. Everything the day of the wedding was perfect, Kim was by our side from the moment we walked in. The staff was polite, courteous, and attentive. There is nothing I would of changed. The decor was beautiful, the food was delicious, and the cake was so good!! Everything you need is literally under one roof!! People are still talking about the wedding and the venue, and my husband and I are so happy with the way the wedding turned out. It is affordable venue with top class service!!!
  • D
    Diana Sent on 05/03/2014
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    We used Villa Russo for our wedding yesterday. From the time that we started planning our wedding a year ago (May of 2013), Villa Russo made the experience easy. Our Banquet manager Betsy was absolutely unbelievable. She responded to every single email, phone call, "emergency", or whatever we needed. Her attention to detail was second to no one. She was incredible. We cannot stress enough how important she was to this special day (even coming in the day of the wedding to hug me and my fiance and wish us the best). The hall itself was incredible. Every single detail that we talked about with the staff was taken care of. From the napkins to the smallest detail, everything was accommodated. The hall looked amazing and everyone of our guests complimented how beautiful the place was. The food was NOT "catering hall" food. The food tasted amazing. We worked with Kim as our maitre d. Kim never left our side. She was with us for everything. Absolutely nothing went wrong and if it did, we would have never noticed because Kim and the entire Villa Russo staff was on point. They did everything to make our day very memorable. Keep Villa Russo on your list of places to have your reception. We saw so many different halls and our choice in having our wedding reception at Villa Russo was one that we were completely happy with. When you go, ask to speak with Betsy or Jen. They were both incredible in every sense.

    Thank you Villa Russo for making our day incredible.
    -Diana & Eric 5/2/14
  • leshantay
    Candice Sent on 04/13/2014
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    They made my day wonderful! From the set up of the rooms to the staff, it was just great! I couldn't have asked for a better place. It was beautiful
illustration stars

Are you interested?

Send a message