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I hired Werner Coach for my wedding to transport guests from the hotel to the reception and back. My reception venue did not have a ton of parking and since our hotel was about 30 minutes away, I wanted to have coach buses for our guests. Werner was so awesome throughout the entire planning process! I worked specifically with Lynsey who was so responsive and helpful. There was a concern about the large coaches fitting down the driveway of the reception venue so she sent a driver in one of the large buses to my reception place months ahead just to be sure it would fit. Honestly, I was probably pretty annoying (since my request was unusual for a bus company) but Lynsey and the Werner team were so nice and willing to accommodate me. The day of the wedding we had 3 coach buses for our guests. Although I did not personally ride the buses, I heard great things from the guests. Apparently one of the buses got lost, but that didn't seem to put a damper on the party and the driver handled it very well. They even allowed us to bring coolers of beer on the buses! I would highly recommend Werner Coach for any transportation needs!

5.0/5.0
Amanda, Wedding Date: 05/18/2013

About

Werner Coach is strategically located minutes from Philadelphia, Valley Forge and King of Prussia, Pennsylvania. We have been in business for over 80 years and enjoy the reputation of being one of the premier Motorcoach operators in the Philadelphia Metropolitan area. Werner operates a modern fleet of Motorcoaches featuring reclining seats, two-way radio communication, restrooms, air conditioning and many are equipped with video systems. We offer 54, 52, and 47 passenger Motorcoaches as well as a newly refurbished 40 passenger Motorcoach with extra leg room. We also offer 33 passenger “mini-buses”.

We specialize in:
Wedding parties Athletic teams Bachelor/ Bachelorette parties Business outings Airport transfers School Trips 
Werner’s professional Charter and Tour Department is available to assist you in planning your itinerary, making reservations and providing a “per person” quotation. Your groups’ requirement for complimentary fares can also be included in our quotation. We offer competitive rates, reliable service and 24-hour two-way radio communication.

Serving you since 1929!

Details

Transportation - Frequently Asked Questions
What types of vehicles do you have in your fleet?
Motor Coach, Shuttle
Schedule permitting, which of the following driving services do you provide?
Multi-Location Trip, One-Way Trip, Round Trip
Typically, what is the minimum rental time required to book your services during peak season?
4+ Hours
Which of the following amenities are your vehicles equipped with?
Bottled Water/Ice
Business Info
What types of events do you service?
Anniversaries, Baby Showers, Bar / Bat Mitzvahs, Birthdays, Bridal Showers, Christenings, Corporate Events, Debutante Balls, Engagement Parties, Graduations, Holiday Parties, LGBTQ Weddings / Ceremonies, Memorials, Proms, Quinceaneras, Sweet 16s

4 Reviews

4.3/5.0
 
2.1/5.0
User7210525, Wedding Date: 1+ year ago
Quality of Service: 2.0 Responsiveness: 2.5 Professionalism: 2.0 Value: 2.0 Flexibility: 2.0

The office staff that we dealt with beforehand were terrific. There was lots of communication right up until the wedding. However, that's where the positive ended. The driver, while a nice man, was pathetically ill informed as to the event needs, the air-conditioning did not work (and the heat index was 103), and my sister had to walk the driver through the entire 12:00-9:00 event. It was so disappointing! Although I contacted the office the Monday after the event and was told our concerns would be forwarded to the customer service person, we have not had anyone reach out to us by Friday afternoon. This compounds the feeling that no one cares once they have your money.

Services Used: Transportation
Werner Coach responded with the following comments:
We appreciate your taking the time to provide feedback to our company on your recent trip. We value your business and apologize for any inconveniences you or your guests may have experienced. Your contact information is not listed in the review. Please call my office at (610) 933-7100 ext. 107, so that we may try to resolve the concerns that you have. I look forward to speaking with you soon and providing you with excellent customer service.

Best regards,

Heather Whitehawk
Werner Bus Lines, Inc.

5.0/5.0
Robyn, Wedding Date: 05/07/2016
Quality of Service: 5.0 Responsiveness: 5.0 Professionalism: 5.0 Value: 5.0 Flexibility: 5.0

We worked with Lynsey and she was very accommodating. We had 3 coach busses and the price was similar to what other people spend on having school busses. I did a lot of research into the transportation and this was by far the best deal. They were on time and we were very pleased with everything. They even were able to do a pick up at our overflow hotel!

Services Used: Transportation

5.0/5.0
Megan, Wedding Date: 12/31/2015
Quality of Service: 5.0 Responsiveness: 5.0 Professionalism: 5.0 Value: 5.0 Flexibility: 5.0

I used Werner Coach to transport my guests to/from the hotel and the venue. The venue was only ~10 minutes away, but I wanted to minimize anyone drinking and driving. I worked with Lynsey and she was very helpful in sorting out the best times to have the bus make the rounds. The day of the wedding went very smoothly! The driver even made an extra trip at the end of the night because we had to carry leftover boxes and items with us! I highly recommend this company!

Services Used: Transportation

5.0/5.0
Amanda, Wedding Date: 05/18/2013
Quality of Service: 5.0 Responsiveness: 5.0 Professionalism: 5.0 Value: 5.0 Flexibility: 5.0

I hired Werner Coach for my wedding to transport guests from the hotel to the reception and back. My reception venue did not have a ton of parking and since our hotel was about 30 minutes away, I wanted to have coach buses for our guests. Werner was so awesome throughout the entire planning process! I worked specifically with Lynsey who was so responsive and helpful. There was a concern about the large coaches fitting down the driveway of the reception venue so she sent a driver in one of the large buses to my reception place months ahead just to be sure it would fit. Honestly, I was probably pretty annoying (since my request was unusual for a bus company) but Lynsey and the Werner team were so nice and willing to accommodate me. The day of the wedding we had 3 coach buses for our guests. Although I did not personally ride the buses, I heard great things from the guests. Apparently one of the buses got lost, but that didn't seem to put a damper on the party and the driver handled it very well. They even allowed us to bring coolers of beer on the buses! I would highly recommend Werner Coach for any transportation needs!

Services Used: Transportation

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