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West Overton Village and Museum Reviews

West Overton Village and Museum

West Overton Village and Museum

Scottdale, PA
4.6 out of 5 rating, 20 Reviews
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Reviews

4.6 out of 5 rating
20 Reviews
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    4.6 out of 5 rating
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90% Recommended by couples

Awards

20
WeddingWire Couples' Choice Awards 2019 Winner
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    Sarah R. Sent on 08/21/2023
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    Gorgeous and Unique Venue

    The venue and staff at West Overton is AMAZING and was the perfect venue for our Wedding in August. Lindsey and Patrick were there to support us for setup and during the reception and were nothing but rockstars. The big barn was beautiful - we had plenty of space to dance even with 200+ guests and our guests loved being able to walk the grounds and stand outside also. We 10/10 recommend West Overton - it is such a unique and classic venue space with so many great photo spots!
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    Cortney N. Sent on 06/22/2023
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    Amazing wedding venue!

    From the minute we booked with West Overton Museum we knew we had made a great choice. The venue is gorgeous, and the staff takes care of you through your planning process. Patrick answered my many emails quickly and efficiently. The overall process with West Overton was an amazing experience, and we are very happy we had our wedding with them. They made our day very special every step of the way.
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    Stephanie S. Sent on 12/24/2022
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    A Christmas Fairytale Meets Industrial Beauty

    I knew for years one day I would get married at West Overton, specifically the Overholt Room. The industrial vibe of the venue depicts not only the venues history and importance to the area, which also happens to be our hometown, but is just absolutely beautiful. This holds true for all areas of West Overton Village! The staff at West Overton is friendly and responds in a timely fashion to any inquiries. We didn’t have our reception here and only because our guest list exceeded the limit. I have had the pleasure of attending a few weddings and other events at West Overton and they have all been wonderful. There is no where better for photos! So many perfect spots on the property. Please don’t limit this venue to warmer weather. It was 34 degrees the day of our wedding and the Overholt Room as well as the area in the historical house where the women got dressed were very comfortable. Treat yourself and tour this venue, you’ll love it and the history lesson that comes with it.
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  • S
    Susanna K. Sent on 11/07/2022
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    The best venue around!

    We truly couldn’t have picked a better venue. Great for the price, amazing location, great staff. We couldn’t be happier.
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    Amber B. Sent on 06/16/2021
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    Wedding at West Overton

    West Overton has always been my number one choice as to where to get married. When my fiancé and I went to tour the grounds, the staff was very accommodating and knowledgeable. They did everything they could to help us have the wedding of our dreams. Aleasha was fantastic in the month leading up to our wedding, making sure that we were comfortable with everything and helping us with anything we needed, even something as simple as measuring a table! The grounds are beautiful and I could not have asked for a more perfect venue!
  • Gayle
    Gayle T. Sent on 06/07/2021
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    AMAZING - dream-team staff and gorgeous venue!

    I fell in love with the venue pre-COVID and had everything set up for April 2020. Pre-COVID, responses were fast and the whole team was very collaborative. COVID happened and I had to post-pone. The team was SO understanding and very flexible- which is crazy appreciated during a hectic time! We had our wedding April 2021 and it was BEAUTIFUL. We had our ceremony in the Overholt Room (temperature controlled and weather was forecasting rain), cocktail hour in the museum, and the reception in the barn. We contracted tent heaters for the barn from Elegant Catering (they were our caterer and also most affordable heater-wise) and we did 4 tent heaters. The barn was very comfortable even when it was 50 or so degrees that day so I would recommend that if you're having a colder day! The barn is so gorgeous and the fabric draping/lights you see inside come with the barn. We bought uplighting from Amazon and that's really all the decor it needed other than some table clothes and center pieces! Again, I can't thank the staff enough. They helped guide guests from ceremony to cocktail hour and then cocktail hour to the barn. They were very helpful and would talk through something I was doing to help me plan it. They were also very responsive and just very nice people in general. I can't sing their praises enough. Not only was the venue such a pretty place but the staff was a dream and that made all the difference. The pictures are AMAZING. They encourage you to use the whole venue- the homestead yard, the 30 acres that they have, the entire village- so many options!

    West Overton Village and Museum's reply:

    Gayle, thank you for your kind words and for sticking with us throughout the postponement. Your wedding was the best beginning to our 2021 wedding season that we could have hoped for. We wish you and Cameron the best for all the years to come!
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    Brittany Sent on 06/26/2018
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    West Overton was the PERFECT venue for our May 26th wedding. The staff was amazing! They were timely with their responses, helpful, organized, and flexible, and professional.The food was delicious and the atmosphere was exactly what we wanted for our wedding.
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    Crista Sent on 05/31/2018
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    We had our wedding here in May 2018. I highly recommend this venue, they were very flexible with what I wanted. It was so nice to have everything in one place. Food and prices are very reasonable!
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    Emily Sent on 06/22/2018
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    Great place! Loved the different locations, museum, barn - outdoor space.
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    Andrea Sent on 06/07/2018
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    Everyone was wonderful and treated us so good! Beautiful place for my sister's baby shower!!
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    Kristin Sent on 06/19/2016
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    We had our wedding outside in the garden at the West Overton and our reception in the big barn on May 7th, 2016. This was an absolutely beautiful venue for both the wedding and the reception. The staff was all attentive to our needs. The bartenders took the time to learn our guests names and appropriately monitored their alcohol consumption (we served alcohol for 9 hours). The captain met us when we needed her to let us into the barn to decorate and listened to us when we had concerns. When we first arrived we were unhappy with the way the tables were set up. We discussed this with the captain and she was quick to re-arrange furniture. She worked with us to determine the plan of cake cutting, dietary needs and cleanup. This was a DIY venue. I had many wonderful family members and friends that pitched in to decorate for the Saturday wedding. We were concerned with the cleanup the day after and as there wasn't a wedding the next day we were given a later time we were allowed to pick everything up. They also helped us out in taking down paper lanterns we hung using a 10' ladder. Overall, all staff was very friendly an made our day incredibly special.
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    Amanda Sent on 08/01/2013
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    What a unique venue. We were looking for something different, and this venue provided exactly that. We had our ceremony at the brick house and our reception in the big barn. All of our guests raved about the uniqueness of the site and loved the fact that there was no travel in between the ceremony and reception. The site served as a perfect back drop for our pictures as well. Additionally, we had very little decorating as the interior has Christmas lights strung all throughout giving it a romantic feel.
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    Shannon Sent on 01/08/2013
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    I would highly recommend West Overton Barn/Carsons Catering to any future bride. Charity ran the whole event seamlessly & I didn't worry about a thing. Any upgrades or ideas I had for Tim were promptly addressed and all of my questions answered right away. I really couldn't have asked for better to people to work with to make our day perfect. If I could do it all over again, I wouldn't change a thing!
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    Katy Sent on 09/23/2012
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    The West Overton Barn was the perfect venue for us. We had 90 guests (but the venue can hold 200+) during an early August wedding. As soon as I saw the venue and learned the price (extremely affordable) I signed up as soon as possible. Some decorations from pervious weddings are kept up in the barn. We were allowed to keep them up or take them down if we wanted. We chose to keep them up as they were free and added to the beauty without adding to the to-do list! The venue is rented through Carson's Catering so you get the venue and caterer all in one! The barn and outdoor area surrounding it are the perfect setting for incredible pictures. We loved the barn and had SO many compliments on it! While the temperature was hot while the sun was up, as soon as the sun went down behind the tree line, the temperature was absolutely perfect. We rented a fan from a company down the road which also really helped! Carson's Catering has info on the fan rental.
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    Kate Sent on 06/06/2012
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    Carson's Catering handled all of our wedding details at the West Overton Village (they are the venue organizer as well as a caterer). Everything was absolutely perfect. Tim Carson is so extremely accommodating and nice; every question I had was answered with a "no problem". On the day-of, his staff was exceptional. We had a lot of last minute changes and details and everything was done the exact way we wished it would be. The servers and bar tenders were so incredibly friendly; all of our guests were raving about how friendly they were. We didn't have to worry about a single thing that day, they took care of every aspect. The food was delicious and the staff was prompt in serving it. We opted for "family style" service and the guests also loved that! Any time I walked past a staff member they asked if I needed anything and if we were happy and having a good time. They were just so wonderful I cannot say enough good things!

    The venue was also amazing. All of our guests were so excited about the unique setting. It looked gorgeous and we were able to begin setting up the Wednesday before which was a huge help. The staff went above and beyond to make sure we were happy and we certainly were. I cannot say enough good things about Carson's and West Overton. It was a perfect, perfect day and I would not change a thing! If you want a unique, rustic wedding use West Overton/Carson's! You will not be disappointed.
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    Kaitlyn Sent on 06/01/2018
    4.6 out of 5 rating
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    Thank you West Overton Village for an awesome day! A Beautiful venue for a wedding and reception. Aleasha was so helpful and accommodating. So many wonderful compliments on The Barn. We recommend that you consider this venue for your special event.
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    Rebecca Sent on 08/08/2018
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    Good experience, love this venue.
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    Lisa Sent on 07/28/2018
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    This was not a wedding, it was a graduation party.

    West Overton Village and Museum's reply:

    Lisa, thank you for your review. We strive for excellence, if there is anything we could have done to earn a 5 star review please feel free to email me at events@westovertonvillage.org. I am sorry that our review form was wedding centric, but it is the most public platform available for us to gather feedback from our clients.
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    Melinda Sent on 10/21/2019
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    Beautiful Venue

    West Overton Village is a beautiful rustic barn venue. The location is ideal for your outdoor ceremony and rustic barn reception. Everything is within walking distance so guests do not need to worry about driving. Their museum makes a great cocktail hour sure to occupy your guests. The only issue we had was with the West Overton Village staff. The first time we scheduled our viewing the staff forgot so we stood outside the barn waiting. Then once our wedding day came the staff forgot to unlock the building which the groomsmen were to stay until the ceremony started. They had also left an easel propped up behind the main door of the bridal suite. As the bridal party was exiting to take pictures with the photographer the easel fell hitting the grooms sister right below the eye cutting it open 15 minutes prior to the ceremony. We were told that staff was there once the paramedics were called but my sister-in-law does not recall anyone from West Overton staff talking to her after the incident. Needless to say, the venue is beautiful but the staff could be revamped. Emily who had been working at West Overton upon our initial commitment to the venue was amazing but had left a few months prior.

    West Overton Village and Museum's reply:

    Melinda,

    Thank you for leaving your feedback. We do feel terrible about the incident with the easel and your sister-in-law. If she needs anything further from our insurance liability provider, please let us know and we would be happy to connect them again.

    We do apologize that we were unable to open the stock barn for your groomsmen. While we did offer this space complementary to you prior to your wedding day, we are sorry that we were unable to open it on your day for you due to circumstances beyond our control and for any inconvenience that this may have caused.

    Emalee’s sudden departure was a surprise to us as well. We miss her dearly, but wish her well. We have had some staff turnover and some time while we were working through candidates to find the perfect fit, but are excited to have brought on our new Facility Rentals Manager, Sydney, who started on September 9. She has brought in a lot of new ideas to streamline communication during the planning stages and she will facilitate coordination efforts on event day. We are looking forward to implementing these new updates to our client relations.

    It is unfortunate that these events happened on your wedding day. We wish that this could have been a better overall experience for you and your guests, but we appreciate your feedback as it will help us improve in the future. If there is anything else we can help you with or anything you would like to add, please call Sydney at 724-887-7910 ext 1004.
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    Alyssa Sent on 10/15/2019
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    Alyssa & Seth

    It’s funny how quickly she can respond to a review, and not directly to a client trying to finalize their day!
    As a response to Alesha inaccurate response:
    I DIDNT ask the venue to break provisions! I asked West Overton to either allow a bartender of my choosing or provide me with a new one! The response was 7 days to the wedding they can’t change bartenders! This was a lie and seeing nothing was handled appropriately!
    I was passed on from 5 different employees while trying to handle my wedding venue !
    Seeing as I was a paid in full client I NEVER said I would leave a bad review ! I stated that this will be going directly to higher up employees (supervisor) since Alesha refused to patch me to her supervisor! She said she would inform them of my concerns and the situation! From here I could see she was simply trying to help her friend, Scottdale Cocktail and not what’s in the best interest of the client! I was never informed of what I said at the final walk through was FiNAL, and “no changes”. She refused to offer a bartender vendor of west Overton choosing And was anything but accommodating! And when I had to get a coordinator to handle this, since she refused to handle this appropriately! After speaking to my coordinator she was magically able to get me a new bartender!! Had she done this from the beginning things would be different!
    I see that Alesha is not professionally trained and they don’t know how to handle other vendors or how to put the paying clients first! Alesha has taken this out of context and to this day her and scottdale cocktail: Stephanie are sharing my information and continuing to take a client out of context!

    I wish the supervisor would reach out to me to better my provision instead of going to the just one source!
    Again beautiful place loved it, just NOT the employees and their Lack of professionalism!!

    Original review: I stumbled upon this venue in 2018, when looking for some where that would allow me to incorporate my dogs within my wedding. I had to send a request for more information, as well as wait about a week before I could even set up with a employee to tour the facility and receive more information!
    Once I had a tour and received all the information I feel I love with this venue! Not only was it priced ok but it fell perfectly with my theme and what I wanted on My Wedding day! I was informed I could use any cater, bartender or provide my own, I could have up to 140 people and more! It sounded perfect !
    As the time got closer and I began to need to send in payment and the VENUE was asking for information or needed so something is was expected in a timely manner.
    I would send emails hoping for a timely response, which I didn’t receive, or if I need to change something no one either received the email or responded.
    Once I was 7weeks from My Wedding date I was to have a Final walk through. To which NOONE explained what exactly this was and what it meant.

    2 weeks from my wedding date it was down to the little things and final payments and set up. I was trying to finalize with the BARTENDER West Overton REQUIRED and I was having a hard time receiving a response. Finally, Scottdale cocktail said to call her personal cell, to which quickly became unprofessional and miscommunicated! As she began to text me like “friend” wanted to talk in between dinner with her boyfriend, where I didn’t have her full attention and communication got lost. She began asking for random amounts of money and enough was enough ! I emailed West Overton the 2 weeks before my wedding, no response, 3 days later, no response , 2 days later, nothing. I finally called and Hannah, had answered and said she was find out if I can change bartenders and email back. 3 days later she responded with they can’t! I was very upset , since scottdale cocktail wasn’t professional and I wasn’t sure how they would work at my wedding as well as what amount they would even want since they kept asking for money! I asked to speak with Alesha to which had gotten on the phone, and said she didn’t have long she had a event to get to! This upset me because at this point I’m paid in full I was a customer whom she refused to put first and make this work. As she began to explain I couldn’t get a different bartender at all not even one I provide with the proper part work. Alesha began to argue with me on the phone refused to show me the policies she claimed to have that would prove that I was REQUIRED to use Scottsdale Cocktail. This lead to her explaining Scottdale Cocktail come to the venue and shared my messages with Alesha! At this point it became clear that Alesha was friends with Scottdale Cocktail and was promoting her business, regardless of their professionalism!
    Again I was the bride whom had paid in full and wanted to ensure I would have a professional bartender whom would serve my guests. Alesha couldn’t see that I was a costumer she was looking out for a friend and herself! Displeased with the outcome I had my wedding coordinator reach to them to correct the situation so I would no longer be involved!
    6 days til my wedding, my coordinator reaches out to me telling me she is having the same issues with the bartender as well as is unable to receive a response from anyone from west Overton! After another day it took but 5 minutes to cancel scottdale cocktail and hair a bartender from Carsons, whom west Overton wanted the money and communication only to them that my coordinator nor I were to be involved!
    I reached to Carsons to ensure payment was made as well as to find out they have been trying to reach west Overton to receive the information needed for the event( confirm date, time, amount of people, and where alcohol was coming from).
    Seeing as I had to reach out to Carsons since west Overton failed, I found out they told them the wrong date and amount of people!
    I was extremely frustrated at this point !
    My wedding coordinator had to send final arrangements of the tables, at the final walk
    Through I had told Alesha that I would need 13-15 tables I would know by October 4, and the long. Bench out!
    When we arrived October 10 the day before my wedding, I only had 13 tables and the bench was still there! My coordinator called west Overton, since no one was to be found! And they responded with the over holt room can only accommodate 13 table and the bench must stay!
    The coordinator explained that Alesha said other at the final walk through!!
    After a hour of waiting we finally got the proper amount of tables and bench removed!

    This venue was to be my dream wedding!! It should have been about the client!
    Instead they just want money!
    And then ur on ur own and don’t expect a response in Timely manner!

    As much as I loved this venue and at the end of the day my wedding was PERFECT no thanks to Alesha Hannah or the workers at west Overton!

    I feel that it is poorly staffed and not well trained !
    No one is specificity in charge or responsible for weddings or events! This makes it difficult for those who are looking to use the venue !

    I’m disappointed for the amount I had spent that I was not treated better!
    I was also disappointed that the venue doesn’t keep up with their mowing and garden scene! It wasn’t as beau as advertised! I was informed that from May to October flowers are kept up with and it would look great for my day!

    Over all I hope west Overton and better train staff and ensure their costumers are treated with more respect!

    West Overton Village and Museum's reply:

    Alyssa called our office 9 days before the wedding stating that she would leave a bad review if we didn't allow her to break contract provisions by allowing an unvetted and unknown to us bar service serve alcohol at her reception. I am disappointed that this happened despite our flexibility and multiple accomodations made for Alyssa over the past 15 months. Weddings at West Overton financially support the education and interpretation efforts of our nonprofit. It is shameful to me that this review jeopardizes that due to us adhering contract provisions that were signed off on by the client. I stand by this decision for the safety of our guests and the security of our historic site.
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