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Windy City Diamonds, LLC Reviews

Windy City Diamonds, LLC

Windy City Diamonds, LLC

Chicago, IL
4.8 out of 5 rating, 48 Reviews
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Reviews

4.8 out of 5 rating
48 Reviews
  • Quality of service
    4.8 out of 5 rating
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  • Professionalism
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95% Recommended by couples

Awards

48
WeddingWire Couples' Choice Awards 2014 Winner
WeddingWire Couples' Choice Awards 2011 Winner
WeddingWire Couples' Choice Awards 2010 Winner
WeddingWire Couples' Choice Awards 2009 Winner
  • Jamie
    Jamie P. Sent on 01/14/2024
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    Excellent Service and Result

    My fiancé designed my engagement ring. It's one of a kind, has butterflies on the sides of the center diamond, it just sparkles! Also, there are leaves engraved in the band. He knows I love nature and created a ring that is perfect for me! I would absolutely recommend Windy City Diamonds to anyone planning to propose. We will definitely be working with them on our wedding bands as well.

    Windy City Diamonds, LLC's reply:

    Jamie, we love designing unique and magnificent rings and yours was a a joy to work on. Congratulations to you both and thank you for allowing us to share in your very special moment in time! We appreciate your sharing your experience with others and we look forward to seeing you both back again in the near future.
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    Debbie F. Sent on 03/27/2023
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    Incredible Quality, Value and Service

    I have worked with Komal there now for my 3rd child's engagement and wedding rings, she is AMAZING! So knowledgeable, excellent quality and best pricing, you must visit Komal for all your jewelry needs!
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    Kiara M. Sent on 02/01/2023
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    Best service ever

    We recommend Komal 100% she is the best at Windy City Diamonds
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    Mitch S. Sent on 12/14/2022
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    Incredible

    Komal was amazing and incredibly helpful at crafting the perfect ring! 10/10 would recommend to all my friends

    Windy City Diamonds, LLC's reply:

    Congratulations to you both!! We appreciate your taking the time to share your experience with Windy City Diamonds and specifically with Komal. We had fun working together. We all join together to wish you both a wonderful holiday and a very happy new year.
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    Deep M. Sent on 11/24/2022
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    Exactly what we were hoping for

    Windy City diamond definitely met our needs in terms of affordability, quality, and care. In addition these guys had customer service to accommodate what me and my partner were looking for.

    Windy City Diamonds, LLC's reply:

    Thank you so much for sharing your experience with Windy City Diamonds, we really appreciate your taking the time to do this. We Appreciate your business and all of us join together to wish you the very best!
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    Jenna C. Sent on 12/15/2021
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    Amazing experience

    I can’t say enough positive things about my experience with Windy City, and specifically my experience with Komal. She is professional, friendly, patient, and truly cares about finding be perfect stone regardless of budget. I am so happy with the final result and highly, highly recommend Komal to anyone looking to purchase a diamond.
  • Emanuel
    Emanuel C. Sent on 11/18/2019
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    Huge selection and very friendly!

    They are very helpful and extremely friendly. They even offer the best pricing on jewelry as well and the quality is amazing. I asked them to create a custom engagement ring and matching wedding band and they exceeded my expectations!. This is the only place that I would ever recommend to my friends and family.
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    Candice Sent on 07/10/2019
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    Victor was amazing!

    Victor was the jeweler we worked with and he was absolutely amazing! He was so personable and super understanding about the whole process. He walked up through everything, and made a video explaining the bridal choices (because brides always have a tougher choice). He was very flexible when I (the bride) changed my mind on what kind of ring I wanted and made sure it was exactly what I wanted. Windy City Diamonds was the best choice you can make for purchasing your wedding bands!
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    Catherine Sent on 11/16/2017
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    When my now husband and I were originally looking for engagement rings 2 years ago, we went to a place on Jeweler’s Row that required an appointment well in advance. Being that we both took a day off during the week to look (my husband worked weekends at the time), we were kind of discouraged after that. However we decided to check out Windy City in hopes that they didn’t require an appointment. Luckily they didn’t and were more than attentive! We worked with Denise who sat with us for over an hour looking at various rings and then coming up with a custom design based off of the one we liked. I️ really wanted a custom made ring but didn’t think regular jewelers did that, so when Denise told me it could be done I was ecstatic! The whole process was super easy and VERY fast! We were getting engaged back in my hometown and had a deadline for it to be done, and they were able to make that happen! Denise also gave us a tip-have the ring shipped to Pittsburgh rather than pick it up to save on tax! So we did that and the ring arrived the day we got to Pittsburgh!

    We had a long engagement so we weren’t back in Windy City until 2 years later to do our bands. That was also a super easy process! They again custom made my band to match and my husband picked out his ring. As a wedding present for my mom, I wanted to get her a cross. Denise showed me a book of them and was able to get the cross for a lot less than what the book was saying!

    We absolutely LOVED Denise and the service we got from Windy City! Not only are they reasonable in their prices (work within your budget), they are not salesy AT ALL! They are actually the complete opposite in that they are super honest in everything, from how a ring would look with a certain diamond or design or if a specific type of metal is good and will last; I asked about tungsten for my husband’s ring and she told us that most companies won’t honor their tungsten pieces because the metal is so brittle and breaks! Great company!

    Windy City Diamonds, LLC's reply:

    Thank you so much for sharing your experience with Denise and with Windy City Diamonds. Our number one priority is your complete satisfaction and we're of course pleased to hear that we went over and above your expectations. congratulations, all the best!
  • User2696972 Sent on 07/22/2016
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    My fiancé has told me nothing but great things with his experience with Windy City. I could not have been more surprised and I absolutely love everything about my ring!
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    Hannah Sent on 06/01/2017
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    I love love love Windy City Diamonds. My husband purchased my engagement ring there, and it is a custom-made pearl ring in a diamond setting that has required a little bit of extra attention as pearl rings are more delicate than we initially realized. Windy City has been so accommodating when I've had problems with that ring, and were great to work with on our wedding bands as well. When we went to buy our wedding bands, we found out that Windy City does a complimentary polish of the engagement ring in advance of the wedding, so we took advantage of that service. Everything was fast, well-done and communicative. We will continue to go back for all our future jewelry purchases.
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    Kelly Sent on 02/27/2017
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    Fred was so patient with us, and after visiting others on Jewelers Row, we felt Windy City offered the best value. Plus, they made sure we had our rings in hand by the time we left the country to get married.
  • User2187846 Sent on 06/19/2015
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    Loved working with Gary. He provided a lot of useful information. He found exactly what we were looking for and responded to all of our emails within a day or two. The ring is perfect and I couldn't be happier with it or our experience at Windy City Diamonds. Plus, the ring was ready so quickly my fiance was still able to completely surprise me with the proposal!

    Windy City Diamonds, LLC's reply:

    Thank you very much for sharing your experience with others, of course this is greatly appreciated. We wish you the very best, Congratulations!
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    Kaite Sent on 10/01/2015
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    Working with Garry to create my dream engagement ring and our perfect wedding bands was a huge success. We could not be happier and I'm already looking forward to future jewerly needs!
  • User1830644 Sent on 09/26/2014
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    I found the perfect jewerly to match my ring.

    Windy City Diamonds, LLC's reply:

    thank you very much for taking the time to share your experience with others. We're of course very pleased that you're happy with the results! Enjoy.
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    Maggie Sent on 03/17/2014
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    I cannot possibly describe what a wonderful experience my fiance and I have had working with Gary at Windy City Diamonds on my engagement ring and our wedding bands. Gary was able to take our obscure ideas and mold them into custom-designed rings that were even better than imagined! He is the most-friendly, non-pushy, knowledgeable jeweler I have ever encountered. It is obvious that his number one goal is to make the customer happy from design, sizing, engraving, pricing, etc. We will definitely be coming back for all of our future jewelry purchases (hopefully many more diamonds from my husband-to-be, hint, hint).

    Windy City Diamonds, LLC's reply:

    HI Maggie, Thank you for sharing your experience at Windy City Diamonds with others. We appreciate this very much. It was a pleasure working with the two of you and I hope to see you back again for any of your future "needs" in jewelry. Congratulations and all the best, Garry
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    Anita Sent on 06/21/2013
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    I have been SO impressed with Windy City Diamonds. Initially, my husband took my engagement ring there to get some diamonds replaced because they were cloudy (the ring was NOT purchased there). Since then we have gone back to purchase our wedding bands, other jewlery that I had that needed repair, and a diamond ring that was gifted to me for my wedding that needed resizing. Every visit was quick, easy, and a pleasure. They take their work very seriously and I trust them with my most treasured pieces of jewlery.

    Mari is AMAZING, kind, and will not upsell you. I highly highly recommend them as I will never go to another jewler again.

  • User1214500 Sent on 06/25/2013
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    Victor, from Windy City Diamonds, was great to work with, very timely and easy to do business with. My husband designed my engagement ring and wedding band custom. Victor was so great to work with for him so i also got my husbands band there. Quality is great!
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    R Sent on 06/13/2013
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    Windy City Diamonds (WCD) provided first class service from the very outset. Initially, I stopped by WCD with my girlfriend to view various engagement ring options. After viewing several options, I found the ring style that caught her eye the most. Victor Gomez was extremely helpful. He educated us on the 3 C's of diamond rings and answered all of our questions. Over the next three months, I met with Victor to finalize the purchase of my engagement ring (usually every Friday during my lunch break). The prices were very reasonable and competitive. Not only did Victor help me pick the perfect ring, he also helped me plan the my proposal.

    My fiancee was blown away on our special day! She LOVED the custom ring design!!! The day after the proposal, we stopped by WCD to share our great news with Victor. He cleaned the ring and ensured it fit properly.

    This is the largest decision people will ever make. When your time comes, go to the best jewelry store in America! I will return in the coming months to purchase our wedding bands. Please ask for Victor... You will not be disappointed..
  • Aubrey
    Aubrey Sent on 12/13/2012
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    We got my fiancee's wedding bands here. He wanted two different bands, one darker and one lighter and we worked with Denise. She was so warm and welcoming, not pushy at all. The rings came a day earlier than promised and engraved perfectly.

    I would recommend doing business here and look for Denise! Even though we didn't purchase my engagement ring with them, she cleaned my ring and offered me a cleaning cloth. I will take my rings back after the wedding to get the engagement ring and band engraved with them.
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    Molly Sent on 06/11/2012
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    Jim with Windy City Diamonds helped us get the very best price for our diamond. He was wonderful to work with and was straightforward with prices, commissions, etc. that other jewelers tried to hide from us. We went back to him for our wedding bands and were both incredibly happy with the product. I would recommend Windy City Diamonds and especially Jim to any other couple looking at engagement or wedding rings.
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    Jamie Sent on 03/19/2012
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    (Written from the perspective of the Groom)

    Garry at Windy City Diamonds made my engagement ring shopping a very enjoyable experience. I had scheduled an appointment with Garry through email a couple weeks before. When I made it into the store, I found him to be genuinely personable. He didn't operate like he was on a time crunch, so I didn't feel rushed at all. I liked talking with him about the diamond business, which I found fascinating. It was a very educational experience that added to the research I had done beforehand. I had brought a friend who was also interested in looking at diamonds and sharing the experience. Garry didn't mind having him there and answered all of his questions too.

    Based on what I had specified in my email, he was totally prepared for my visit. We worked within my specified price range, and he showed me exactly what I was getting for each price break. He showed me how to hold the loupe and described what I was looking for in each gem. For the settings, he showed me 6 that fit my description. He had me pick my favorite out of those 6, went away with that one, and came back with another set of 6 that were like the first favorite. Through this method, we zeroed in on the perfect setting.

    He described the price breakdown very clearly during the financial portion of the purchase. I felt comfortable the whole time I was there, as he reiterated points that I didn't fully understand. Since I wanted the ring that day, he had me come back after a couple hours. Of course, I got to see the ring in it's entirety before buying, so I knew exactly what I was getting. The presentation was stunning. It is indeed a very beautiful ring, just as he said. My fiance loves it, and all of our girl-friends get wide eyed and pat me on the back for a job well done. She's had the ring for 5 months now, and it's still as beautiful as ever.

    Do yourself a favor, and shop Windy City Diamonds! They surpassed my expectations
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    Jami Sent on 11/01/2011
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    When my husband went looking for my engagement ring, he was met with a lot of skeezy jewelers. Until he found Windy City. I wanted an emerald ring with no diamonds, and lots of jewelers wanted to upsell us. Not Windy City. They were helpful and gave us exactly what we wanted for a price we were comfortable with. We were more than happy to go back for the wedding rings.
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    Jacquelyn Sent on 05/30/2012
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    My husband disigned my engagement ring with Keith at Windy City Diamonds and we bought our wedding rings there as well. They're incredibly knowledgeable, detail oriented and friendly.

    Windy City Diamonds, LLC's reply:

    Congratulations to you both. Thank you very much for taking your time to share your experience with others. This was very nice of you to think of us and it's very nice to know that our hard work is appreciated.
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    Andrea Sent on 12/16/2013
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    My husband had my engagement ring custom made at Windy City Diamonds, and they were the best of the best from start to finish. My ring is beautiful, and he was so pleased with his experience. I then went back to have a custom wedding band made to fit, and they couldn't have been more patient with me. I love both, and I fully plan to use them again.
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